MuleSoft, provider of the leading platform for building application networks, today announced the findings of its 2017 Connectivity Benchmark Report on digital transformation initiatives and the business impact of APIs.
Based on a survey of 951 IT decision makers (ITDMs) globally, the report reveals a growing IT delivery gap that is slowing down the majority of the businesses surveyed and directly putting revenue at risk. With a convergence of technologies—including mobile, SaaS, cloud, big data and IoT—pushing business users to move at much faster speeds, IT today must be able to embrace change and securely integrate new technologies at a rapid pace. However, with a relatively fixed set of resources and a constrained capacity to deliver on new projects, IT is falling increasingly behind and holding back the business.
To counter the resulting IT delivery gap and address connectivity challenges, IT is increasingly turning to APIs to integrate new technologies with existing systems, enable business users to self-serve IT and unlock data silos. APIs serve as the digital glue that allow applications to securely talk to each other and exchange data, regardless of format or source.
Among the key results:
The IT delivery gap is widening
Despite the high number of ITDMs that are undertaking or plan to undertake digital transformation initiatives (94 percent), only half said they were able to deliver all projects asked of them last year. The biggest factors responsible for slowing down IT’s delivery include a growing misalignment with business teams, under-resourcing, time constraints and the sheer number of applications they need to integrate.
The universal benefits of APIs
To close the IT delivery gap and speed up the pace of innovation, a growing number of ITDMs are implementing APIs to integrate new software with existing systems and applications (60 percent), to increase speed (57 percent), and to unlock existing data silos (54 percent). Almost universally, ITDMs are already seeing positive business outcomes from implementing API strategies.
Shadow IT poses security risks
The IT delivery gap is causing many business users to take matters into their own hands by purchasing technology tools outside of IT—often SaaS applications. This shadow IT puts mission-critical customer and product data at risk. Despite over half of ITDMs saying they are “extremely” or “very” confident they can prevent or withstand security threats, the emergence of shadow IT and the continued movement to the cloud is set to pose unforeseen threats for businesses.
“The IT delivery gap is one of the biggest threats to businesses today, as speed and real-time access now helps determine a business’ success,” said Ross Mason, founder and vice president of product strategy, MuleSoft. “In order to deliver products faster to market, establish new global presences and change existing processes to meet market demands, we’re seeing our customers increasingly invest in and benefit from an API-led approach to connectivity. Driving an internal API economy allows IT to securely open up legacy systems and free business-critical data that the wider organization relies on to achieve business outcomes faster than competition. By removing itself as a bottleneck and creating reusable assets with APIs, IT can empower the entire organization in a secure environment while greatly diminishing the daunting IT delivery gap.”
The complete MuleSoft 2017 Connectivity Benchmark Report can be downloaded here.
Between November 16th and November 29th, 2016, MuleSoft surveyed 951 ITDMs globally across Australia, China, France, Germany, the Netherlands, Singapore, Sweden, the United Kingdom and the United States. The survey assessed how organization with 500 or more employees are executing on digital transformation, IT challenges and technologies used to meet business goals. The survey’s margin of error is +/-3.10 percentage points at a 95 percent confidence interval.
MuleSoft’s Anypoint Platform™ is a leading solution for API-led connectivity that creates an application network of apps, data, and devices, both on-premises and in the cloud. This hybrid integration platform includes iPaaS, ESB, and a unified solution for API management, design and publishing.
MuleSoft’s mission is to help organizations change and innovate faster by making it easy to connect the world’s applications, data and devices. With its API-led approach to connectivity, MuleSoft’s market-leading Anypoint Platform™ is enabling over 1,000 organizations in more than 60 countries to build application networks that increase the clockspeed of business.