Equiniti, a leading provider of specialist software products and services for financial services firms, today announces that it has entered into an agreement to provide its broking technology to Intelligent Lending, operating under the Ocean Finance brand. Ocean Finance provides a homeowner loan brokerage service to its customers, working with a panel of secured lenders.
Due to the increasing demand within the second charge loans market Ocean Finance identified that leveraging software to undertake sourcing would improve the customer journey, remove the manual processes and enable their underwriters to become more efficient to support the increase in volume.
Equiniti Pancredit’s Sourcing Solution provides simultaneous results for each lender on the broker’s panel using a single credit reference agency search to determine which products a customer will qualify for. Through the integration of data provided by credit reporting agencies such as Equifax, the software supports businesses by removing time consuming tasks, including manually referencing multiple lender criteria to match a relevant loan plan to customers’ needs. In addition, the technology provides on-going maintenance of lender plans and service levels allowing configuration of new panel lenders.
The development team at Equiniti Pancredit, part of Equiniti Group plc, worked in partnership with Ocean Finance over a number of months to tailor the functionality of the Sourcing Solution, delivering a platform that was fit for their requirements and one that Equiniti Pancredit could take out to the wider second charge loan broker market. A specific area of development identified was the ability to connect directly with the lender via XML integration, removing the need to re-key applicant details once the sourcing has been undertaken, enhancing the speed of completion and customer journey.
Graham Donald, MD of Equiniti Pancredit, said: “I am delighted to be announcing this new contract win. The technology we are providing to Ocean Finance delivers a service that would otherwise be manual and labour intensive further demonstrating Equiniti’s ability to provide technology solutions that make it easier for our clients to do business.”
Geoff Dearden, Director of Intelligent Lending commented: “Pancredit’s solution has enabled us to remove manual paper based underwriting and minimise re-keying. This frees up loan advisors to spend more time talking to customers and will enable us to source loans for customers more quickly.”