Fiserv, Inc. (NASDAQ: FISV), a leading global provider of financial services technology solutions, announced today that Unity Bank Plc, located in Nigeria, has successfully implemented Corillian Online® from Fiserv to deliver a new retail online banking experience to its customers. Unity Bank Plc is one of Nigeria's leading retail banks with 238 business offices spread across the 36 States and Federal Capital Territory. By adding online banking to their portfolio of services, Unity Bank Plc is giving customers the ability to complete key banking and payment tasks as a seamless part of their everyday lives.
The award-winning Corillian Online incorporates digital money movement capabilities into a simplified, task-focused design. The streamlined and straightforward user experience helps the Bank’s customers feel confident and in control, building trust and satisfaction. In-product marketing capabilities allow the bank to increase awareness of value-added services that are relevant to the customer’s needs.
“We chose to work with Fiserv because of their technical expertise and track record of successful retail and commercial online banking service implementations in Nigeria,” said Tomi Somefun MD/CEO Unity Bank Plc. “By partnering with Fiserv, we have been able to provide our customers with the best possible service in the shortest possible time. Our customers now have access to the newest online banking technology in Nigeria, and we are already working on adding more functionality, including business banking services.”
“People expect the ability to access their money, and the information associated with it, quickly, easily and reliably. With Corillian Online, Unity Bank Plc is delivering the digital banking capabilities and experiences that will enable the bank to stay at the heart of their customer's financial lives,” said John Smith, managing director, Europe, Middle East and Africa, Fiserv.
Fiserv is a leading global provider of digital banking solutions tailored to deliver the best customer experience across multiple channels. Used by financial institutions around the world, Corillian Online delivers segmentation capabilities that allow financial institutions to provide a tailored experience for multiple customer segments using a single digital banking platform. Home page access to payment and transfer capabilities boosts convenience and encourages usage, an important consideration for financial institutions as users of these services have been shown to be both more satisfied and more valuable customers.
“Financial institutions in Nigeria can benefit from the global expertise and superior technology that Fiserv delivers,” said Saheed Alao, Chief Executive Officer, Blueprint Business Technologies, local partner for Fiserv in Nigeria. “Through our work at Unity Bank Plc, we have been able to ensure another successful deployment of Fiserv technology in Nigeria, backed up with the credibility and reassurance of having a local partner on the ground in Lagos and Abuja.”