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FIS Launches ATM TestBench, Brings Automated Testing to Banks and ATM Operators with Limited QA Resources

  • FIS ATM TestBench is a simple-to-install product that validates behavior of ATM applications.
  • FIS ATM TestBench is a single-user solution for cost-effective, automated testing.
  • It was designed to meet the unique needs of smaller organizations.

FIS™ (NYSE:FIS), a global leader in financial services technology, has unveiled the industry’s first test solution that focuses on automated application testing for physical ATMs. FIS ATM TestBench helps banks and ATM service operators shorten test cycles, increase efficiency and safeguard a hard-earned brand reputation.

One of the most frequent points of interaction customers have with a bank, ATMs continue to grow in use. In fact, according to RBR’s latest Global ATM Market and Forecasts report, cash withdrawals grew by 7% in 2014, with even larger growth in the number of ATMs. At the same time, ATM failure has an immediate adverse impact on customer relationships with the bank – customers expect the best experience, every time.

Automated test and configuration solutions make that possible by minimizing downtime and streamlining the release of system updates.

“We try to be close to our customers, taking the time to listen to their challenges and focus our efforts on helping them perform. By doing this, we’ve learned that some organizations simply don’t need the high-end, virtualized or multi-user test solutions available in the market today,” said Colin Fraser, senior product manager, FIS Open Test Solutions. “ATM TestBench gives those users a plug-and-play solution that enables them to test more efficiently and solve problems before they affect customers, saving time and adding value.”

ATM TestBench will be demonstrated at the FIS booth at the ATM Industry Association’s conferences in Orlando, Fla., (USA) on 23-25 February and Bangkok (Thailand) on 28-29 April.