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Newvoicemedia Receives 2015 Customer Contact Center Technology Award

NewVoiceMedia, a leading global provider of cloud technology which helps businesses sell more, serve better and grow faster, announced today that TMC, a global, integrated media company, has named its ContactWorld for Service solution as a 2015 CUSTOMER Contact Center Technology Award winner, presented by CUSTOMER magazine.

“We’re honored that ContactWorld has been selected for TMC’s Contact Center Technology Award”, said NewVoiceMedia CEO, Jonathan Gale. “CUSTOMER magazine caters to some of the best and brightest innovators and thought leaders in the industry, and its recognition is incredibly valuable. We’re always looking for ways to elevate the customer experience and increase business efficiencies, and this award proves that we’re continuing to achieve those goals as we rapidly expand”.

ContactWorld for Service and ContactWorld for Sales are cloud customer contact solutions from NewVoiceMedia that empower customer service and sales professionals to deliver a personalized and unique customer service experience and drive a more effective sales and marketing team.

“Congratulations to NewVoiceMedia for being awarded a 2015 CUSTOMER Contact Center Technology Award. ContactWorld for Service has been selected for demonstrating innovation, quality and unique features which have had a positive impact on the customer experience”, said Rich Tehrani, CEO, TMC. “We’re pleased to recognize this achievement”.

This tenth-annual Contact Center Technology Award, presented by CUSTOMER Magazine, honours vendors and technologies that have embraced technology as a key tool for customer service excellence. This award distinguishes their success as innovators, thought leaders, and market movers in the contact centre and customer care industries.

Results of the 2015 CUSTOMER Contact Center Technology Award will be published in the July/August edition of CUSTOMER Magazine.