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NewVoiceMedia helps Platform Black win World’s Best Supply Chain Finance Provider Award

NewVoiceMedia, the leading cloud contact centre vendor, has helped alternative finance company Platform Black win ‘Best Payables Supplier Financing Solution’ at Global Finance magazine’s World’s Best Supply Chain Finance Providers Awards.

Announced today in Amsterdam during the BAFT Europe Bank to Bank Forum, the winners of the eighth annual awards were selected by Global Finance’s editorial team, with input from industry analysts, corporate executives and technology experts. Selection was based on criteria ranging from market share, to client-specific implementations.

Platform Black has transformed its sales operation with NewVoiceMedia’s true cloud contact centre technology. The business deployed ContactWorld for Sales and Marketing, with Salesforce integration, to drive sales effectiveness and has traded over £80m in less than two years.

Jonathan Gale, CEO of NewVoiceMedia, commented, "The World’s Best Supply Chain Finance Providers Awards recognise factors such as market share and global coverage, product innovation, customer service and technology, so we’re thrilled that Platform Black has been rewarded for its outstanding results. ContactWorld for Sales and Marketing is helping further strengthen Platform Black’s leading position in the market, as its customers and prospects, have significantly benefited from the solution. This accolade closely follows the company’s success at the Financial World Innovation Awards, so we’re delighted that it continues to be formally recognised”.

Lucinda Anderson, Marketing Manager at Platform Black, said, "In less than two years, we’ve created a new financial services product and traded over £80m, which is an incredible achievement for Platform Black. ContactWorld has transformed our sales business – offering us complete visibility of all customer interactions and enabling us to communicate in a way that’s appropriate to each customer or prospect. We’re honoured to have been recognised for our hard work with such a prestigious award”.

“Geopolitical risk has continued to rise over the past year—affecting some key basic commodities and manufacturing hubs. This highlights the critical importance of having and maintaining a secure supply chain”, said Joseph Giarraputo, publisher and editorial director of Global Finance. “One key element of this is ensuring that suppliers have the funding they need in order to operate effectively and efficiently. With these awards, we highlight those providers that are best helping clients to achieve this goal”.

Platform Black was founded in 2012 and specialises in Invoice Trading and Supply Chain Finance. A key player in the fast-emerging alternative finance marketplace, the company offers solutions for businesses with turnovers ranging from £500k to over £1bn.