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London Office

1 St Martin’s Le Grand
London
GB

Surbiton London Office

DST House St Mark's Hill
Surbiton
GB

South Africa Office

DST House 12 Sherborne Road Parktown 2193
Johannesburg
ZA

Hong Kong Office

25/F, The Centrium 60 Wyndham Street Central
Hong Kong
HK

Sydney Office

15 Castlereagh Street Level 15
Sydney
AU

Singapore Office

96 Robinson Road #11-01/02 SIF Building
Singapore
SG

Bangkok Office

7th Floor, RSU Tower 571 Sukhumvit Road, North Klongton, Wattana
Bangkok
TH

SS&C Technologies, Inc. - Windsor, CT, USA Head Office

80 Lamberton Road
Windsor
CT
US

New York, NY Office

1114 Avenue of the Americas 33rd Floor
New York
NY
US

Sweden, Stockholm Office

Birger Jarlsgatan 8
Stockholm
SE

Norway, Oslo Office

Akersgata 20
Oslo
NO

Copenhagen Office

Bredgade 23B 3.sal 1260 Kobenhavn K
Copenhagen
DK

Greece, Athens Office

Plateia Agion Theodoron 6
Athens
GR

San Francisco, CA Office

600 Townsend Street
San Francisco
CA
US

SS&C GlobeOp - London Head Office

1 St. Martin's Le Grand
London
GB

Shanghai Office

Unit 111, F/15, Hang Seng Bank Tower No.1000 Lujiazui Ring Road, Pudong
Shanghai
CN

Hong Kong Office

Suite 706 - 7, Central Plaza 18 Harbour Road
Wan Chai
HK

United Arab Emirates, Dubai Office

412, Level 4 Gate Village 10, DIFC PO Box 506643 Dubai
Dubai
AE

Beijing Office

8 floor of Guohua Investment Plaza 3 Dongzhimen South Avenue
Beijing
CN

Bloomington, MN Office

7803 Glenroy Road
Bloomington
MN
US

Boston, MA Office

50 Milk Street
Boston
MA
US

Brewster, NY Office

1441 Route 22
Brewster
NY
US

Chicago, IL Office

33 West Monroe
Chicago
IL
US

Cranford, NJ Office

11 Commerce Drive
Cranford
NJ
US

Denver, CO Office

5990 Greenwood Plaza Boulevard
Greenwood Village
CO
US

Irving, TX Office

1212 Corporate Drive Suite 450
Irving
TX
US

SS&C Technologies, Inc. - Kaysville, UT, USA Office

855 West 300 North
Kaysville
UT
US

New York, NY Office

4 Times Square
New York
NY
US

New York, NY Office

40 Wall Street
New York
NY
US

Orlando, FL Office

7362 Futures Drive
Orlando
FL
US

Parsippany, NJ Office

2001 Route 46 East, Suite 502
Parsippany
NJ
US

Skillman, NJ Office

23 Orchard Road
Skillman
NJ
US

Yorktown Heights, NY Office

1565 Front Street
Yorktown Heights
NY
US

SS&C Technologies, Inc. - Kaysville, UT, USA Office

860 West 300 North
Kaysville
UT
US

Harrison, NY Office

1 South Road
Harrison
NY
US

Dublin Office

La Touche House Custom House Dock
Dublin
IE

Grand Cayman Office

45 Market Street Suite 3205, 2nd Floor Gardenia Court
Camana Bay
Grand Cayman
KY

Hong Kong - Regional Headquarter Office

Suite 1004, Central Plaza 18 Harbour Road
Wan Chai
HK

Kuala Lumpur Office

Menara 2 Faber Towers,Suite 1108 11th Floor Jalan Desa Bahagia
kuala Lumpur
MY

Montreal Office

1800 McGill College Avenue Suite 2810
Montreal
CA

Mumbai Office

5th Floor, Building 16 Interface, New Link Road
Mumbai
IN

Singapore Office

39 Robinson Road #18-02 Robinson Point
Singapore
SG

SS&C Technologies Inc. - Sydney Office

15 Castlereagh Street Level 15
Sydney
AU

SS&C Technologies, Inc. - Tokyo Office

Hibiya Central Building 14th Floor 1-2-9 Nishi Shimbashi
Minato-Ku
JP

Toronto Office

508 Riverbend Drive, Suite 303
Kitchener
Ontario
CA

Toronto Office

5255 Orbitor Drive
Mississauga
Ontario
CA

Luxembourg Office

2 Rue Jean Monnet
Luxembourg
LU

Melbourne Office

L4, 549 St Kilda Road
Melbourne
AU

Singapore Office

27th Floor Prudential Tower 30 Cecil Street
Singapore
SG

SS&C Technologies Office

Level 40 264 George Street
Syndey
AU

Singapore Office

1 Changi Business Park Central 1 #02-110/111 [email protected] City
Singapore
SG

SS&C Technologies - Hong Kong Office

The Entertainment Building 31st Floor Suite 3118-20 Queens Rd
Central
HK

Amsterdam Office

Naritaweg 215
Amsterdam
NL

Burlington, MA Office

3 Burlington Woods Drive
Burlington
MA
US

Evansville, IN Office

110 North Fulton Avenue
Evansville
IN
US

Jacksonville, FL Office

9000 Southside Boulevard Building 400, Suite 300
Jacksonville
FL
US

Los Angeles, CA Office

1875 Century Park East, 4th floor
Los Angeles
CA
US

New Rochelle, NY Office

145 Huguenot St
New Rochelle
NY
US

Sandy Hook, CT Office

75 Glen Road
Sandy Hook
CT
US

Athens Office

107 Kifisias Ave & Panormou
Athens
GR

Bermuda Office

P.O. Box HM 3348 12 Church Street and 30 Queen Street
Hamilton
BM

Calgary Office

7370 Sierra Morena Boulevard SW
Calgary
CA

Copenhagen Office

Østergade 3-5
Copenhagen
GR

Copenhagen Office

Østergade 3-5
Copenhagen
GR

Dubai Office

412 Level 4 Gate Village 10, DIFC
Dubai
AE

Hong Kong Office

31st Floor Suite 3118-20 Queens Rd
Central Hong Kong
HK

Jakarta Office

Sampoerna Strategic Square South Tower, 18th Floor Jl. Jend. Sudirman kav 45-46
Jakarta
ID

London Office

127-133 Charing Cross Road
London
GB

Mumbai Office

Unit 2, 2nd Floor Office Level, Building 3 Mindspace, Thane Belapur Road, Airoli
Navi Mumbai
IN

Mumbai Office

Units 2 & 3, 4th Floor Office Level, Bldg 5 & 6 Mindspace, Thane Belapur Road, Airoli
Navi Mumbai
IN

Oslo Office

Kristian Augusts gate 12
Oslo
NO

Stockholm Office

Kungsgatan 57 A
Stockholm
SE

Toronto Office

330 Bay Street
Toronto
ON
CA

SS&C Technologies, Inc. - Toronto Office

161 Bay Street
Toronto
ON
CA

Mumbai Office

8th Floor, Building 11 Interface, New Link Road
Mumbai
IN

Zurich Office

Bahnhofstrasse 100
Zurich
CH

Dublin, OH Office

5200 Upper Metro Place 3rd Floor
Dublin
OH
US

Edina, MN Office

3601 West 76th Street, Suite 450
Edina
MN
US

Glen Allen, VA Office

4860 Cox Road, Suite 200
Glen Allen
VA
US

McLean, VA Office

8401 Greensboro Drive
McLean
VA
US

Salt Lake City, UT Office

310 East 500 South
Salt Lake City
UT
US

Salt Lake City, UT Office

5 South 500 West
Salt Lake City
UT
US

Salt Lake City, UT Office

50 West Broadway
Salt Lake City
UT
US

Bermuda Office

5 Reid Street
Hamilton
BM

Bracknell Office

Downshire Way
Bracknell
GB

Guernsey Office

Tudor House Le Bordage
St. Peter Port
Channel Islands
GG

Gurgaon Office

Private Limited Plot No. 187 Udyog Vihar, Phase 1
Gurgaon
Haryana
IN

Jersey Office

The Le Gallais Building - 2nd Floor 54 Bath Street
St. Helier
Channel Islands
JE

Johannesburg Office

12 Sherborne Road
Parktown
Johannesburg
ZA

Karachi Office

Plot No. 38-E-1, 39-E-1, & 39-F-1 Block 6
Karachi
PK

Melbourne Office

Level 4 549 St. Kilda Road
Melbourne
AU

Surbiton Office

DST House St Mark's Hill
Surbiton
Surrey
GB

Telephone

860-298-4653

Contact

Lese Amato
[email protected]
Back to all SS&C announcements

Financial Services Industry Must Move On From Regulation − FSC-DST CEO Report

The financial services industry must focus on innovation to drive productivity and economic growth, John Brogden, CEO of the Financial Services Council said today. Speaking at the launch of the 14th annual FSC-DST CEO Survey Mr Brogden said over the past three years the financial services industry has focused nearly one hundred per cent of its time and resources implementing processes to comply with new regulation.

“It is critical that the industry moves on from regulatory reform to focus on what it does best – providing new and innovative solutions and products to clients,” Mr Brogden said.

“As Australia’s largest industry, financial services has the tremendous opportunity to innovate for competitive advantage. Whether it’s developing a product for small investors saving for retirement through superannuation or a major superannuation fund looking to develop globally diversified products, Australia has the skills and resources to be a significant player on a global scale.”

“Growth through innovation will increase productivity and will have a flow on effect to the economy,” he said.

Rhys Octigan, Regional Head of Business Development for DST Global Solutions in Australia and New Zealand said: “The survey makes it clear that as financial service firms move beyond addressing mandatory regulatory requirements, the difference between the leaders and laggards of tomorrow will be their strategic versus tactical view of technology spend today.”

“Leading firms are already identifying new and strategic ways to leverage their investments in compliance to create innovative projects that will provide competitive differentiation in the future,” says Mr Octigan. “The right technology will provide these firms the ability to develop fast, effective ways to service customers and streamline front- and back-office processes.”

Mr Brogden added: “Innovation is important for the industry because financial services is a driver of innovation in the wider economy through the investments it makes.

He said financial services is unique in being almost entirely self-sufficient with little use of government-funded programs. “It is a funder of innovation through its relationships with universities and the investment it makes.”

This year, 50 of the FSC’s 73 member CEOs participated in the survey which captured their views on the issues and challenges their businesses are facing in Australia. The key industry-related message that emerges from the survey is that the sector is aware that it needs to restore trust and improve its long-term sustainability to meet the needs of clients though their working lives and into retirement. However, the sector is still affected by regulation fatigue as the FoFA, MySuper and SuperStream changes continue to be bedded down. The special topic explored in this year’s survey is innovation – both within in the financial services industry and the role the sector plays in supporting innovation.

Key Survey Findings

82 % say the use of client data will improve products, increase customer service and contribute to their strategic thinking
77% of CEOs think the financial services sector needs to do more to meet the needs of retirees
75% say innovation in their firm is mainly focused on finding ways to increase revenue
73% think technology is a key enabler to deliver innovative financial services products

Top Three

Drivers of Innovation Innovation projects Sector concerns
  • Need to develop new products to meet changing needs of clients
  • Need to improve customer service for existing clients
  • Need to maintain/lift market share
  • Developing new ways of servicing customers
  • Developing new products
  • Developing new internal back-office processes
  • Consumer confidence in financial services
  • Cost and volume of regulation
  • Investment returns

Financial Services Council-DST CEO Report

The Financial Services Council conducts an annual survey of its 73 member CEOs on the key issues affecting their businesses, the financial services sector more broadly and the Australian economy. Theses views are collected via a member survey, a series of roundtables and one-on-one interviews.

The 14th FSC-DST CEO Survey was conducted in conjunction with DST and focused on Innovation. The survey provides insights into the key drivers of innovation for financial services and how the industry is responding and the role the sector plays in supporting innovation in other businesses in the economy. The survey includes direct input from CEOs on their experiences, their views on opportunities and their knowledge of factors that will meet the needs of consumers into the future.

The Financial Services Council represents Australia's retail and wholesale funds management businesses, superannuation funds, life insurers, financial advisory networks, trustee companies and Public Trustees. The Council has over 130 members who are responsible for investing more than $2.2 trillion on behalf of 11 million Australians. The pool of funds under management is larger than Australia’s GDP and the capitalisation of the Australian Securities Exchange and is the fourth largest pool of managed funds in the world. The Financial Services Council promotes best practice for the financial services industry by setting mandatory Standards for its members and providing Guidance Notes to assist in operational efficiency.