Hobart-based RACT Insurance (RACTI) has chosen SSP Pure Insurance and Dataract E5 Workflow to replace its existing legacy system which was developed internally by the company in the mid-1990s. RACTI offers individuals a diverse range of insurance products, including home and contents, motor, caravan and trailer, landlords and pleasure craft.
By reengineering its business process around the new SSP Pure Insurance and Dataract E5 Workflow applications, RACTI will be able to benefit from enhanced operational efficiency. In addition, the product builder tool within SSP Pure Insurance will enable the company to flex and launch new products more quickly, making RACTI more agile in its response to market requirements and demands.
This builds on a particularly strong year for SSP in Australasia. With four out of eight new client wins coming from Australia alone, SSP now has 27 customers in Australia and New Zealand.
“One of the reasons why we chose to work with SSP was the confidence we got from being part of a wider user community,” said Trent Sayers, Chief Executive Officer at RACTI.
“On top of this, we expect to gain a number of significant advantages from the new system. In addition to improved operational efficiency, the integration of, for example, our member system with a modern platform will enable us to deliver the flexibility and service that customers demand, both now and in the future.”
Steve Lathrope, Managing Director of SSP Insurer Division said: “With costly and inflexible legacy systems representing a long-term constraint, insurers like RACTI are now investing in IT modernisation projects delivered by companies with proven experience.
“SSP Pure Insurance’s modern platform will make it faster and easier for RACTI to add new functionality, respond to change and modify its processes in order to transform the business and deliver future growth.”
SSP Pure Insurance is a highly flexible, end-to-end core insurance system for all lines of business, with modules including product development, policy administration and claims management. A fully scalable, web-enabled solution, SSP Pure Insurance provides a modern platform for insurers to manage the entire business lifecycle from a single solution. With rich functionality, SSP Pure Insurance delivers self-sufficiency and provides a rapid return on investment.