Report Cites TCS’ Balanced Portfolio of Services, Technology-Enabled BPS and Enhanced Leveraging of Onshore-Nearshore Capabilities
Tata Consultancy Services (TCS), (BSE: 532540, NSE: TCS) a leading IT services, consulting and business solutions organisation, announced today that it has been positioned as a ‘Leader’ in Everest Group’s Capital Markets BPO – Service Provider Landscape with PEAK Matrix™ Assessment 2013.
Everest analysed the position of 13 service providers using the Everest Group Performance Experience Ability Knowledge (PEAK) Matrix for Capital Market BPO. The PEAK Matrix framework assesses the achievements and overall capability of service providers across multiple dimensions including market success, scale, scope, technology capability, delivery footprint and client satisfaction. Service providers are divided into three categories based on performance: Leaders, Major Contenders and Emerging Players. TCS’ designation as a Leader is a result of its overall composite score based on the company’s significant delivery capabilities coupled with market success.
“TCS has a 15 per cent market share by revenue in capital markets BPO, robust capabilities across investment banking and asset management, and a strong base of clients across U.S. and Europe. Consequently, TCS emerged as a Leader on our PEAK Matrix for capital markets BPO,” said Saurabh Gupta, Vice President of BPO research, Everest Group.
“Being recognised as a leader is a testament to the value and expertise we provide to our capital markets customers. Our strong domain footprint and ability to leverage our technology prowess ensures we continue to offer innovative service delivery to help our customers to address the challenges of today’s market conditions” said Abid Ali Neemuchwala, Global Head, Business Process Services at TCS.
As financial institutions adapt to increased regulatory mechanisms and risk management laws, TCS is helping customers comply with regulatory requirements while mitigating risk with deep industry domain knowledge coupled with technology-enabled solutions.
TCS is enabling customers to achieve best-in-class processes executed on best-of-breed technology. TCS’ robust risk management, proven transformation methodology (FORE™), solution accelerators (TRAPEZE™) and extensive analytics expertise, ensure that financial institutions have better compliance and controls, a roadmap to business excellence and predictability in business results. With TCS, customers experience certainty of results, partnership in transformation and leadership in their field of business.