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Midland States Bank Expands Investment in Lending Technology from Harland Financial Solutions

Bank Seeks to Streamline Lending Process and Improve Business Operations with CreditQuest® and DecisionPro Solutions

Harland Financial Solutions announced that Midland States Bank, an existing user of the LaserPro® suite for compliant loan documents, has added both the CreditQuest® risk management system and the DecisionPro™ credit application processing system to its lending technology arsenal. The addition of these solutions has created a more complete end-to-end loan origination system for commercial and consumer lending that better supports the bank’s increased loan volume.

Having nearly tripled in size, Midland States Bank found that its lending processes could not support the growth, making the bank unable to turn loans around as efficiently as it had in the past.

“Not only were there too many manual processes, but also there was no real applied consistency in the processes,” explained Willie Wierman, manager of retail and small business lending operations. “As we sought a solution to make our lending process more efficient, Harland Financial Solutions was an obvious choice. We have been a longtime user of LaserPro (for compliant docs), which integrates smoothly with CreditQuest and DecisionPro.”

With the implementation of both the CreditQuest and DecisionPro solutions, Midland can now apply loan policies for more consistent decision making. The solutions also save Midland employees time by reducing manual data entry and calculations, as well as streamlining the entire lending process for both commercial and consumer loans. Everything happens in one continuum with tracking capabilities, but without system siloes.

“CreditQuest and DecisionPro provide the efficiency and consistency we were seeking. They can also handle the heavy lifting of higher volume lending, as well as the tracking and analysis that is critical to an effective lending process,” continued Wierman.

The CreditQuest solution provides a complete commercial credit risk management system that brings together origination, portfolio management, financial statement analysis, underwriting, documentation and executive reporting. The DecisionPro solution is a complete consumer credit application processing solution that provides automated workflow, and both credit and compliance risk management.

“We are extremely pleased that Midland States Bank chose to round out its lending operations with the addition of CreditQuest and DecisionPro. With these products, the bank will experience a higher level of productivity in its lending process from start to finish,” said Scott Hansen, executive vice president of business development, Harland Financial Solutions. “We have seen increased interest from clients who want to improve their loan processes for both commercial and consumer lending, and we have the perfect solution to meet that need. The combination of LaserPro, CreditQuest and DecisionPro creates an ideal system for a comprehensive process that bakes in auditing, tracking and analysis of the bank’s entire loan portfolio.”