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Baltic International Bank deploys its new online banking service using CR2’s BankWorld

Baltic International Bank (BIB), Latvia’s first ever bank to offer one-stop personalised financial services and CR2, a leading provider of multichannel banking software solutions, have today announced that the bank has launched its new online banking service based on CR2’s BankWorld. The implementation of the new online banking system and close integration with Temenos T24 back-office will enable innovative products and customised services for BIB clients in a secure environment.

The launch is part of the bank’s development strategy to deploy powerful services in line with their individual business approach for high-net-worth individuals and large corporate customers. CR2’s BankWorld online banking solution was successfully implemented in Baltic International Bank by the bank’s team and their integration consulting company SSI consultants (Software Solution Integrator) following their successful implementation of T24 Core Banking System.

Albert Reznik, Vice Chairman of the BIB Council says: “We have substantially improved customer service level using CR2’s BankWorld as online and mobile banking platform. BankWorld enables our relationship managers to act as private bankers who provide very efficient and confidential services to customers who only care for the best. Each personal banker gets a unique view of their customer’s entire portfolio of accounts making it easier for them to quickly answer customers’ requests and provide best in class customer care 24/7 online or via mobile.”

BankWorld represents the latest in banking technology and international best business practices. The application is built on a hardened security platform ensuring that customers’ personal details communicated online remain confidential., Enhanced security also means that viewing and transactions can be limited when multiple users have access to individual or joint accounts.

Kieran Kilcullen, Director of Sales & Marketing, CR2 comments; “We are delighted to enable Baltic International Bank’s new Internet banking channel in Latvia. We were impressed by their ability to rapidly deploy the solution in conjunction with SSI. The integration of BankWorld across the Internet and Mobile channels enables BIB to deliver multifactor security through one-time passwords which will provide excellent security to customers without the inconvenience of carrying other hardware based authentication.”