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IVR Technology Group and Fundtech Partner to Add Payment Services To Pay-by-Phone Virtual Terminal

IVR Technology Group (ITG), a leading provider of intelligent voice response solutions and Fundtech, a market leader in global transaction banking solutions, today announced a partnership that expands the functionality of ITG’s IVR Pay-by-Phone virtual terminal. As a result of this partnership end users can turn any push button telephone into their own virtual payment processing terminal by utilizing Fundtech’s TotalTransact credit card gateway technology.

The IVR Pay-by-Phone gateway combines ACH capability with credit card processing to offer a complete payment solution. A significant benefit to businesses using the Pay-by-Phone virtual terminal is the ability to certify in accordance with PCI-DSS (Payment Card Industry Data Security Standard) that the system does not store, process, or transmit payment card data over the VoIP network.

By working with Fundtech’s Total Transact credit card gateway, users of the IVR Pay-by-Phone virtual terminal will be able to pay bills via credit/debit card or eCheck, and have the transaction processed and completed in real-time.

Newton Medical Center, located in Newton, Kansas, is one of the first users of this combined solution. According to Melanie Hanna, Newton Medical’s Patient Services Director: “We are always looking for ways to improve the experience people have with our hospital. Our patients now have a fast and convenient way to pay their medical bills by using the ITG-Fundtech solution.”

According to Danne Buchanan, Fundtech’s Executive Vice President: “Our partnership with ITG provides a valuable convenience to end-users, and therefore helps the merchants who use it to be the preferred provider.”

According to Mike Byrne CEO of ITG: “We are excited that this partnership will allow us to continue to grow opportunities together. It will also reduce costs associated with PCI DSS and costs of a live agent handling those electronic payments over the phone."