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Customers of Infor Xtreme Support Given Access to Support Information Anywhere at Any Time
Infor, a leading provider of business application software serving more than 70,000 customers, today announced a mobile application for Infor Xtreme Support, providing around-the-clock access to support information for customers. Built on the Infor10 Motion platform, the new application enables Infor Xtreme Support customers to personalize their support experience by monitoring critical events, checking support status and receiving notifications about critical steps in support. Infor Xtreme Support Mobile expands the company’s recently introduced Xtreme Support program, which provides a specialized, personalized and proactive support experience designed to keep customers up-and-running on their Infor software.
“At Infor, we believe that support has to be about more than reactive incident resolution and software upgrades. We introduced Xtreme Support because we understand that the speed and quality of the information our applications provide are critical to our customers’ operations and profitability,” said Marylon McGinnis, senior vice president, global support, Infor. “Business does not stand still, and neither do Infor customers. With Infor Xtreme Support Mobile, we are delivering even greater speed, allowing customers to access critical support information from their mobile devices.”
Infor Xtreme Support includes three program options, allowing customers to choose the level of support that fits their organization's needs, size and complexity. These include:
Infor Xtreme Support Mobile is available for Xtreme Support customers on the AppleTM iPhoneTM, and can be downloaded today from the AppStoreTM.
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