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Appway Client Onboarding Saves Over 3 Million for BNY Mellon

BNY Mellon chooses Appway as part of its business-wide operational excellence initiative and turns the key to business process excellence.

The results speak for themselves; cycle-time cut in half, raw processing time reduced significantly, and the error rate lowered to virtually zero; saving BNY Mellon over USD 3 million yearly.

Appway, known for its excellent, process-driven Business Application development platform, has affirmed its position as the global leader in Client Onboarding with this latest BNY Mellon success story.

BNY Mellon Benefits

The key benefits of Appway Client Onboarding for BNY Mellon derive from complete process harmonization and standardization across all 47 locations, including 1,600 users and 4 different time zones. The solution includes two-dozen sub processes, 350 separate display screens 120 automated documents and hundreds of business rules all delivered in just 3 months, and within budget.

According to BNY Mellon's Mohit Puri "While Client Onboarding is one of our most important processes, it was only after seeing it supported completely and efficiently with Appway that we discovered its full potential to enhance our strategy."

Outstanding Results

The key results on an operational level include much-improved process control and consistent monitoring. The implementation of automated document creation and elimination of double-data entry also save considerable time for the 15 stakeholder groups involved in BNY Mellon's Client Onboarding process.

Appway's speedy, perfectly-fitting; cost-saving Client Onboarding solution is the No.1 choice for an ever-growing list of prestigious customers. Appway CEO Hanspeter Wolf states "Client Onboarding should be viewed as a distinct opportunity and not a chore. An efficient, seamless process proves quicker, more transparent, and most importantly it significantly reduces the time between initiating a client relationship to generating value."