DataStore enables Banco do Brasil to improve business processes, effectively manage resources, solve document management challenges and win an award.
The implementation of Hitec’s DataStore has enabled Banco do Brasil to win the prestigious Prêmio eFinance 2011 Award for the most effective use of Document Management.
Banco do Brasil is the second largest Brazilian and Latin American Bank and one of the oldest financial institutes in the world. The Brazilian government control the Bank and the Bank follows standard international banking practices. As part of a new European Services Centre and the increasing internationalisation of its banking operations, Banco do Brasil required a solution to increase the operational efficiency of its Representative Offices.
As an existing user of Hitec’s DataStore COLD/ERM software for the storage and retrieval of its Back-office reporting, Banco do Brasil chose to extend their Hitec DataStore solution. Marcelo Cavalcante de Oliveira Lima, IT Manager EMEA at Banco do Brasil commented: “Hitec’s detailed knowledge of the international banking sector, coupled with its proven document management experience and appreciation of our internal challenges, made them a natural choice for this project.”
DataStore has dramatically reduced the risk of operational loss and has allowed Banco Do Brasil to expand its participation in niche retail sectors. The release of manpower from Back-office to Front-office to focus on customer service has been an important part in their centralisation programme, without increasing staff costs. Marco Cavalcante de Oliveira Lima said “Since its implementation, the DataStore solution has had a positive impact on staff and has helped Banco do Brasil to maintain a competitive edge in the International banking market. We have also had the pleasure of receiving an award from eFinance recognising this to be an outstanding Document Management Solution.”