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Atlanta, Georgia Office

3930 East Jones Bridge Road
Atlanta
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Owings Mills, MD Office

25 Crossroads Drive, Suite 200
Owings Mills
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Los Angeles Office

11150 Olympic Blvd, Suite 600
Los Angeles, CA
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The Hague, Holland Office

Loire 200-202
The Hague
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London, UK Office

Baker's Hall 7 Harp Lane
London
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Singapore Office

30 Cecil St. #22-02/08 Prudential Tower
Singapore
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Scottsdale, Arizona Office

7272 E. Indian School Road
Scottsdale
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Jersey City, NJ Office

10 Exchange Place, 23rd Floor
Jersey City
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Brookfield, Wisconsin Head Office

255 Fiserv Drive
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Sydney, Australia Office

Level 14 124 Walker Street
North Sydney
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Luxembourg Office

4 Rue d'Arlon
Luxembourg
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Uxbridge, UK Office

7 Roundwood Ave
Uxbridge
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Lake Mary, Florida, US Office

600 Colonial Center Pkwy
Lake Mary
FL
US

Telephone

617-217-2816

Contact

Melanie Cousins
[email protected]
Back to all Fiserv announcements

New Mobile App Gives Fiserv Clients On-the-Go Convenience

Immediate access to production, delivery and inventory information

Fiserv, Inc. (NASDAQ: FISV), a leading global provider of financial services technology solutions, has expanded access to WC3(R), its Web client control center, to include smartphones.

WC3 is a sophisticated, web-based tool that enables Fiserv clients to compose document messages at the individual level, manage document content and monitor production status for products including statements, EOBs and credit, debit and prepaid cards. With the WC3 mobile application, Fiserv clients can now monitor and manage production and delivery information including job status, special handling requests, inventory volumes and usage, and mail dates from the convenience of their smartphone.

"Clients appreciate being able to get immediate updates on the production of their customer communications - even when out of the office," said Jorge Diaz, president, Output Solutions, Fiserv. "With the mobile app, clients don't have to fire up their laptop computers to check an order, they simply log onto WC3 from their phones. We've taken the user experience to the next level."

The WC3 mobile application works with the majority of the most popular smartphones, including iPhone(R)/iPad(R), Blackberry(R) Torch(TM), Android(TM) and Windows(R) Phone. To ensure compatibility, mobile access is provided through a secure URL.

The mobile application syncs to the client's desktop, so changes made using one access tool, will be reflected on the other. Clients can also designate "favorites" to quickly access certain files and actions. Overall, the mobile app enables clients to stay connected and keep projects moving from the convenience of their smart phones.