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Speakerbus’ i turret Ships to Five Continents in its First Year

– Speakerbus, a global leader in trader voice solutions for the equity, capital markets and wealth management segments of the financial industry, today announced that in the i turret’s first year of deployment, it was shipped to customers in five continents for a diverse range of applications, ranging from investment banking, hedge fund management and spread betting to energy trading and commodity trading. Adding to its compelling value proposition of developing a tight integration with both Avaya & Cisco’s SIP communication architectures, Speakerbus consistently introduced new capabilities to the i turret to continue delivering advanced turret functionality with a lower cost of ownership.

The i turret uses a host IP-PBX to reduce cost and backroom infrastructure, compared to traditional voice trading platforms. Speakerbus’ i turret technology creates a distributed solution by processing voice traffic and user input at the desk endpoint; reducing capacity loading on the IP-PBX, with the added benefit of increased resilience. By reducing the backroom equipment footprint clients can reduce cost, minimize complexity and optimize support skills.

In its first year Speakerbus evolved the i turret to be even more responsive, improving customer relations and employee productivity on the front and back end. Specifically, they introduced:

• Barge-in indication, which uses SIP messaging to enable real-time line participation information to turret and phone users, assuring that conversations are confidential.

• Ringing-call and held-call prioritization via enhanced dynamic keys, which enable multiple positions to hold and pickup calls to increase speed and productivity among trading teams.

• Hardware development that includes a soft key expansion module (iE8I6 Side Car) and 8-channel brokerage speaker expansion module (iE801 side Car) )(due for release in 2010) to cater to different markets and individual user needs.

Andy Wodhams, Speakerbus managing director said: ‘i turret's pace of deployment, even in the worst economic climate in recent memory, has demonstrated our product value to the financial markets. We look forward optimistically to the second year as we increase our routes to market alongside our Cisco and Avaya business partners.’