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Duke Street implements FrontInvest to strengthen front-office management of deal-flow and CRM

FrontInvest developed by eFront increases productivity between front-office and compliance teams involved in financial deals

eFront, a leading software solutions provider for the financial industry, announced today that private equity firm Duke Street, which has offices in London and Paris, has implemented FrontInvest. FrontInvest combines deal flow and customer resources management in a single, consistent approach.

“We are pleased with how FrontInvest enables us to conduct deals more efficiently and manage our wide network of contacts,” says Iain Kennedy, partner, Duke Street. “Our operations are more robust and transparent, which makes it easier to comply to industry regulations. All together, this is a considerable time-saver for our London and Paris office teams, as well as a boost in quality.”

Facing an ever-increasing volume of information to store and process, Duke Street was looking for a private equity front-office software that would help manage a vast network of contacts, fund raising operations, and multiple and simultaneous deals.
Duke Street’s requirements for a front-office solution were multi-faceted. The chosen solution had to support management’s objectives to increase quality and traceability of front-office operations, and to boost group work efficiency of big teams.

“This new success with Duke Street strengthens eFront leadership in the private equity sector and confirms the unmatched ability of FrontInvest to serve investment managers’ from the front to the backoffice,” says Laurent Bréboin, COO, eFront. “Today, private equity investors are looking for tools that help them in the decision-making process. At eFront, we deliver solutions that enable the investment community to achieve that strategic development.”

Duke Street hired InSYNC, an information systems project management firm, in order to conduct this strategic development. InSYNC managed all aspects from software selection through best practice implementation and change management.

“As a result of implementing FrontInvest, Duke Street now benefits from strong document management capabilities, a web-based user-friendly technology and advanced deal-flow tracking,” says Eric Fanton, managing director, InSYNC. “By centralising clean data and contact management, the deal-flow processes are optimised and the platform can easily be shared between London and Paris, where any user can quickly view the business interactions, meetings and tasks of both offices”.

According to Bréboin, these are improvements which are totally in line with eFront’s goal of delivering practical solutions to financial customers. Business processes such as Investors Relations and pipeline management are now streamlined. With the investment pipeline, the deal-flow and due diligence processes can be managed and target investments are analysed in great detail.