Supports exponential growth of customer base across all regions
Triple Point Technology®, the leading provider of multi-market commodity and enterprise risk management software solutions, announced today that Wah Chu has been named as Chief Customer Officer for the Americas and EMEA, and Simon Woods has been promoted to Chief Customer Officer for Asia Pacific.
Since 2007 Triple Point has tripled revenues, executed five successful acquisitions, added four global offices, and more than doubled headcount. This exciting and impressive growth for Triple Point translates into many more customers around the world and across industries and commodity classes.
Triple Point’s most valuable asset is its customer relationships. The addition of the Chief Customer Officer (CCO) role is another investment in nurturing these relationships. Adding the position of CCO ensures that both Triple Point and its customers will benefit from one-on-one communication and gain competitive market advantage.
“Gartner Group positioned Triple Point as a leader for its ‘Ability to Execute’ in its March 2010 Magic Quadrant report,” said Peter F. Armstrong, president and CEO, Triple Point. “The addition of the CCO role is another example of Triple Point’s ability to execute on delivering both the best solutions and premier customer support."
Mr. Wah Chu was named Chief Customer Officer for the Americas and EMEA. Before joining Triple Point, Chu was Vice President of Client Services for Netkey, Inc., where he managed all client-facing operations, including consulting, technical support, and training. Prior to Netkey, Chu was a Managing Director at KPMG Consulting and held several Senior Service Management positions at Hyperion Solutions. Mr. Chu earned a Masters of Business Administration degree in corporate finance from New York University and a Bachelor of Science degree in operations research from Cornell University. Chu also holds three software development patents.
“It’s been truly amazing to observe Triple Point’s success in a tough business climate over the last few years,” stated Wah Chu, CCO - Americas and EMEA, Triple Point. “I’m committed to ensuring Triple Point customers maximize their investment with the company.”
Mr. Simon Woods was promoted to the role of Chief Customer Officer for Asia Pacific and also maintains his position as Managing Director. Woods brings over 20 years experience in trading and risk markets with proven success and emphasis in the Asia-Pacific region. Before joining Triple Point, Woods was Managing Partner at IKAT Capital Ventures, a firm of international executives creating value in technology and services businesses in China, Malaysia, India, and the Philippines. Prior to IKAT, Woods spent much of his career at trading and risk firm, SunGard, where he held key leadership positions in Europe and Asia.
“Triple Point’s growth and success in Asia Pacific pays testament to its exemplary service and product innovation,” noted Simon Woods, CCO and Managing Director - Asia Pacific, Triple Point. “We are committed to fostering open and enduring customer relationships so that our solutions provide optimal business value now and in the future.”
Solution Controls Commodity Volatility, Ensures Margin Stability, and Improves Vendor Negotiations Triple Point Technology, the leading global provid...View article
Increases Profitability by Proactively Managing Commodity Risk Triple Point Technology, the leading global provider of on-premise and in-cloud Commo...View article
Provides Business Intelligence for all Aspects of the Agriculture Supply Chain Triple Point Technology, the leading global provider of on-premise an...View article