Achievement reflects company’s commitment to software and services quality.
Document Sciences Corporation (NASDAQ: DOCX) today announced that its Beijing development center has achieved CMMI Level 5 certification, the highest level in the quality standard. Capability Maturity Model Integration (CMMI) focuses on improving process quality in software and service development and delivery. Document Sciences leads the market in providing customer communications management solutions for personalizing contracts, policies, statements, correspondence and other critical client communications. Quality is a critical component of customer communications management.
“We rely on our Beijing operation for both software product development and customer-specific service projects,” said Douglas Winter, Chief Operating Officer for Document Sciences. “Through best practices and disciplined development this team delivers higher quality at a lower cost.”
The CMMI ratings were defined by the Software Engineering Institute, a federally-funded R&D center at Carnegie Mellon University. The standard encourages progression from ad hoc processes at Level 1 to continuous process improvement at Level 5. This progression yields clear benefits for both the certified company and its customers, including:
• Faster turnaround to new releases
• Better schedule adherence
• Lower software unit cost
• Smoother delivery to customers
• Increased development productivity
• Reduced cost to fix defects
“These benefits have been quantified by some of the largest and most respected companies in the Fortune 500,” said Winter. “By adhering to the same standard, we pass these same benefits on to our customers.”
The Beijing development center is part of Document Sciences subsidiary Objectiva Software Solutions.