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Datamatics becomes the First Indian IT/ITES Services company to win International Asia Pacific Quality Award

IT and BPO Services organization Datamatics today won the International Asia Pacific Quality Award at the World Class Level. Datamatics is one of the few companies that have won Quality awards at a national level and who were eligible to apply for the international Asia Pacific Quality Awards.

Datamatics was placed in the highest World Class Level in the Large Services Organization Category. The Award, in its seventh year, is administered by the Asia Pacific Quality Organization (APQO).APQO is a nonprofit Organization that serves as an umbrella group that brings together all of the leading quality professional societies from countries that border on the Pacific Ocean or are considered Asian / Pacific nations.

The winners are selected through the internationally-recognized Malcolm Baldrige National Quality Award (MBNQA) model, the trained examiners used this criteria set by the MBNQA to evaluate organizations. Each company was evaluated on the seven elements: Leadership, Strategic Planning, Customer and Market Focus, Measurement, Analysis and Knowledge Management, Human Resource Focus, Process Management and Business Results.

According to Rahul Kanodia, Vice Chairman and CEO, Datamatics, “We saw the RBNQA as a means to prove we are world-class. We thus adopted the internationally-proven Malcolm Baldridge Business Excellence model over three years ago with the intention of benchmarking Datamatics with the best in the industry globally.”

“Winning the RBNQA was the culmination of the tremendous effort the team put in while implementing the world-class practices across the organization. Winning the IAPQA reinforces our resolve to continue being world-class,” added Kanodia.

Past winners of the award from India include Tata Chemicals, Mithapur, Pt. Elegant Textile Industry, Jakarta, Bharat Heavy Electricals, Ranipet, Reliance Industries, Hazira, Indo Gulf Corporation, Thai Acrylic Fibre.