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FirstAssist gets helping hand to execute compliance and policy awareness management

Secoda announces implementation of RuleSafe at FirstAssist Group

London, UK - FirstAssist, a provider of insurance, assistance and provision in the healthcare and business protection markets, has implemented Secoda’s compliance management and policy awareness solution, RuleSafeTM. External regulators now demand proof that operational risks are managed, and will impose heavy fines for non-compliance; RuleSafe helps FirstAssist to meet the challenges of managing its compliance risks while reducing costs and improving customer service.

Like most organisations today, FirstAssist is increasingly subject to more and more legislation. Unfortunately, more policies do not mean more understanding as staff become less able to find the things that relate to them, their job, and are most immediately relevant to the things they are working on. FirstAssist needed to combine diverse policies in one central location, in particular FSA, health & safety, HR manual, information security, data protection and ISO 9001.

"The decision to choose RuleSafe was relatively simple. It gives us an unprecedented ability to consolidate all our internal policies, linking them to our job roles and processes, and then delivering them to our entire organisation simply and seamlessly," said Steve Richards, IT Operations Manager at FirstAssist Group.

RuleSafe provides a transparent logon, allowing employees to search easily for policies related to their job function and prove that they have read and understood them. RuleSafe allows policy mangers to develop, review, maintain and publish policy sets across the organisation. Compliance auditors are able to review employees’ acceptance, understanding, and links between internal policies and external best practices with the help of real-time audit reports.

The benefits of implementing RuleSafe are improved communication between business groups by consolidating and sharing in centralised policy management, and predictable costs for long-term compliance adoption.

The solution, supplied by compliance and information security specialist, Yours 24 7 Limited, is also helping to improved employee awareness and avoid ‘policy overload’.

Recent events have led to a re-evaluation of the importance of regulation and corporate governance. From a regulatory perspective, FirstAssist is now able to demonstrate how the business has achieved compliance with external standards and best practice.

John Copleston, Head of Legal & Compliance at FirstAssist Group said: "Compliance adoption should not be the completion of a series of ‘ticks in boxes’, but a fundamental commitment to implementation; using RuleSafe as a positive business tool has given us a competitive edge within an ever more competitive market place."