11th October 2004 – Swiss American Securities Inc. (SASI), a member of Credit Suisse Group, has been ranked as "top-rated" in Global Custodian magazine’s annual review of agent banks in major markets. The accolade follows four years of continually improving results in the survey, with the rise to top status in this year largely attributed by the publication to the high quality of client care that SASI delivers.
Mark Pepper, senior vice president of sales and marketing, commented, "SASI does not aim to compete with the ‘factory’ global custodians. We are an agile player, working to make global and US markets accessible at reasonable rates for our client base. Throughout the company we are thrilled about this result, as it endorses our long term efforts to be flexible to the individual needs of our clients and provide a personalised service. We work closely with our clients to find an STP-driven solution that’s best for each one, so it’s great to achieve recognition for this."
Global Custodian reported that SASI’s scores changed "in one crucial respect: those for client service, value and commitment, and relationship management are well up" and noted that almost all of the comments received about the institution from those surveyed were "flattering".
Edward Anselmin, senior vice president of operations, wants to ensure that SASI continues to improve year-after-year. "Projects to enhance SASI’s reporting systems and further develop its internal controls are nearly complete," he said. "Our ongoing objective is to build on our recent achievement and it’s great to know we’re advancing on that goal."