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FINEOS APPOINTS KEY ADVISOR TO ASSIST WITH PLANNED ASIA PACIFIC EXPANSION

DUBLIN/LONDON, 8th December 2003. FINEOS, a leading innovator of banking and
insurance software, has just appointed Philip Small as an Advisory Director
to assist the company with its market growth within the Asia Pacific region.

Small has over 20 years experience in insurance and banking software and has
a detailed knowledge of the market in Asia Pacific. He has held a number of
senior management positions as a technology executive and was most recently
President of CSC's Financial Services Group in Asia Pacific, a position he
held until 2001. In the several years prior, Small managed operations for
Continuum's Asia Pacific region.

Small began his business development career in the insurance and banking
software industry at Paxus Corporation and was responsible for growing that
company into the leading supplier of back office insurance solutions in
Europe with over 130 customers in 17 different European countries.

"We are delighted to welcome Philip to our team," said Michael Kelly, CEO of
FINEOS. "His widely recognised business accomplishments and his deep
knowledge of the financial services software industry make him a valuable
asset to FINEOS. Philip also has a strong reputation for creating growth and
driving multi-disciplined organisations to success and we believe that he
will help the company to expand its presence and further build the FINEOS
brand within the Asia Pacific region."

Commenting on his FINEOS appointment, Philip Small said: "FINEOS has
deployed its solutions in markets around the world, with excellent results
for its banking and insurance customers. I believe there is a tremendous
opportunity for the company in Asia Pacific as it has unique specialised
product solutions that will enable banks and insurance companies to increase
customer retention, generate revenue, increase efficiencies and gain
competitive advantage."

Adding to this, Michael Kelly continued: "With approximately 65% of the
world's population residing in the Asia Pacific region, FINEOS recognises
the enormous growth potential of this marketplace. The banking and insurance
sector in the region has undergone considerable change in the last decade
through deregulation and consolidation. Consequently there is significant
demand for banks and insurance companies to use technology to deliver value
and create a competitive advantage."

With offices in Ireland, mainland Europe and North America, FINEOS provides
a range of enterprise-wide solutions that allow banks and insurance
companies to maximise their sales and service channels, improve
efficiencies, introduce new financial products quickly and reduce operating
costs. These can be deployed across multiple channels at every point where a
financial institution deals with its customers, including branches, call
centres and the internet.