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Global Contact Centre Benchmarking Report - Banking and Investment Summary

30th August 2016

Company: Dimension Data
Financial Services: Banking and Investment Summary based on Dimension Data's 2016 Global Contact Centre Benchmarking Report. read more
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Spreadsheets & Operational Risk: Mitigating Operational Risk With TimeScape EDM+

30th August 2016

Company: Xenomorph
Regulation is now forcing change in spreadsheet and other End User Computing (EUC) application usage and policy. This paper illustrates how the analytics and data management capabilities of TimeScape EDM+ mitigate the operational risks of spreadsheet usage and extend the footprint of Enterprise Data Management into the Front Office. read more
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Zurich’s long-term IT partnership

29th August 2016

Company: Dimension Data
Dimension Data was seen as the ideal partner to operate Zurich's IT landscape as well as collaborate with Zurich in formulating, tracking and managing an IT transformation programme that would enable the next-generation IT landscape. read more
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Debit-card PWCB services: challenges and outlook

27th August 2016

Japan's Financial Services Agency will reportedly authorize financial institutions to offer debit card PWCB (purchase with cash back) services, already popular overseas, as an outsourced cash-withdrawal service under banking laws. Although the requisite infrastructure upgrades will be costly and Japan's existing infrastructure and payment practices... read more
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Japanese asset management business in the eyes of global asset managers

27th August 2016

Sadayuki Horie: In February and March, I met and discussed the asset management business with some 20 global asset management companies' CEOs. I learned about both their expectations for major potential opportunities and their risk concerns. To continue to grow, Japan's asset management industry must take action to surmount the risks on these CEOs'... read more
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Time to address growing JGB settlement fails

27th August 2016

Settlement fails have been growing in tandem with foreigners' involvement in the JGB market. The securities industry should improve the efficiency of the post-trade processing as a precaution against future increases in fails affecting institutional investors. read more
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Survey reveals opportunity presented by regional banks' growing fund holdings

27th August 2016

Faced with no prospect of rapid growth in lending, regional banks will likely continue to increase their fund investments. This trend presents an opportunity for asset management companies to provide support services that lessen the banks' workload associated with fund ownership, including timely information disclosure, risk analysis/management and... read more
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BOJ-NET's foreign exchange yen clearing and SWIFT's migration to ISO 20022

27th August 2016

BOJ-NET's Foreign Exchange Yen Clearing System (The FXYCS) has been using the ISO 20022 message format since last year. When SWIFT migrates from its existing MT message format to ISO 20022, even BOJNET settlement services may be affected. read more
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New Report: Who is hurt worst by negative rates?

27th August 2016

While the BOJ's negative interest rate policy's adverse impact on financial institutions cannot be ignored, the one ultimately hardest hit by NIRP may be the BOJ itself when it attempts to normalize its currently ultra-accommodative monetary policy. read more
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