Retail Banking Systems Insights

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How business intelligence is revolutionising banking

13th September 2017

Company: Sisense
In the early 1990's, the increasing popularity of automated teller machines (ATM's) revolutionised banking, lowering the number of tellers required for each branch and allowing thousands of new branches to be opened as a result. Now, the banking industry is on the cusp of another technological revolution: big data and artificial... read more
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Why challenger banks should look to payments to escape a saturated marketplace

12th September 2017

Company: EQ Global
Concern is rising among the UK’s challenger banks in light of an increasingly crowded market which, coupled with a sizeable squeeze on revenue margins, is inhibiting the desired move into the retail banking sector. With recent data from the Bank of England highlighting consumer credit at a rate which is close to the peak of the financial... read more
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8 questions to answer before starting a digital transformation overhaul

12th September 2017

Company: WHISHWORKS
There has been a lot of talk about the high rates of digital transformation failures and a lot of praise to companies that have built their business case entirely on digital networks, such as Deliveroo, Uber, Argos and Amazon just to name a few. The key differentiator is that most of these companies began as digital businesses to begin with. So,... read more
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Everything you need to know about omni-channel banking

7th September 2017

Company: bobsguide
Omni-channel banking must meet the ever more demanding space of digital consumer finance, but what is it? And how is it different from multi-channel banking?  What is multi-channel banking? For much of the digital financial services boom, multi-channel banking was the buzzword. It was the first foray into the digital space for... read more
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The applicability of prepaid cards in Africa: A flexible tool for a diverse region

6th September 2017

Company: Compass Plus
Africa is an incredibly diverse continent in terms of economies, religions, politics, infrastructure, demographics and geographies, and to assume that a payment channel that works for one country will work across the board would be a very large mistake. MPesa is a fantastic example of this; while an unprecedented success in Kenya, similar efforts... read more
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In the age of customisation, why are banks still generalising?

6th September 2017

Company: FIS
Anthony Jabbour - Chief Operating Officer, Banking and Payments, FIS Know thy customer, as the old adage goes, is an imperative for legacy banks today. At a time when consumers have so much choice, traditional banks are struggling to engage customers with new offers - especially by mail. In fact, some banks have been doing it wrong... read more
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Marketing channel optimisation in financial services: How to get started

5th September 2017

Company: Fospha
Claiming to be digital-first is universally challenging, particularly in financial services where only 9% claim to be, compared with 11% across all other sectors. One of the biggest barriers to this is that companies are unable to obtain a holistic view of their customers, meaning they are unable to visualise and analyse the costs associated with... read more
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Why innovation and automation is the future of retail banking

1st September 2017

Company: Giosg
50 years ago, a new technology swept across banking, transforming the way that consumers interacted with their financial institutions and their money. The launch of the first ATM (or cash machine), in London by Barclays, heralded a new, consumer driven focus for retail banks, with customers deciding when (and later, where) they wanted to access... read more
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Editor's picks: Developments in digital banking

1st September 2017

Company: bobsguide
The latest research into digital banking's future: Four key takeaways Alex Hammond, Managing Editor, bobsguide Juniper Research published a white paper titled Futureproofing Digital Banking 2017, in which it highlights its research data focused on the current state of the digital banking industry, and projects the future... read more
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The impact of GDPR: A new regulation for a new world

31st August 2017

Company: Opus Global
The European Union’s new data protection regulation, the GDPR, gives EU citizens ultimate control over their personal data. But when did we lose control? And why? In the second of a two-article series Ben Gould, Managing Director, EMEA & APAC, Opus Global, examines how social and economic evolutions around the globe have been the... read more