Insurance Systems Insights
9th January 2017
The move to mobile banking
“The Way We Bank Now” report from the British Bankers Association (BBA) revealed that there were 347 million payments made via banking apps in 2015 – a 54% increase over the previous 12 months. Customers now log into mobile banking apps 11 million times each day. Anthony Browne, Chief Executive of the... read more
2nd January 2017
This week, banker’s fears were confirmed and the robot revolution has begun. The Royal Bank of Scotland (RBS) will sack hundreds of face-to-face advisers and replace them with a robo-advisory online service, after the Financial Conduct Authority (FCA) approved this technology.
“Our customers increasingly want to bank with us... read more
30th December 2016
Rounding up the week is this best performing article of 2016 on Global Payments & Transfer. We discuss the importance of fintech and how advances in the sector have significantly evolved globally.
15.5% of digitally active consumers have used at least two fintech products within the last six months. This finding emerged from the survey... read more
23rd December 2016
Blockchain was an extremely popular topic of focus in 2016, with businesses approaching the model as a strategic and secure platform. The impact of technology is impacting businesses and this year saw firms focus on strategizing their business models around technological platforms.
Could 2016 be the year of the blockchain boom? With... read more
21st December 2016
The lending ecosystem has witnessed momentous changes in last five years, from fintechs disrupting the industry by leveraging technology and offering ease and speed in process, to evolution of stringent regulations post the 2008 meltdown.
Technology has played a significant role in the rapid evolution of the lending industry. One such... read more
13th December 2016
The fast-paced payments industry of today makes it hard for financial institutions to keep up with changing requirements; whether technology, regulatory, or consumer driven. For acquirers with merchants that range from large scale global giants to local newsagents, this environment can be even more complex.
To help acquiring banks adapt... read more
7th December 2016
Enticing new customers and understanding existing ones in order to encourage brand loyalty is essential in every sector, and has arguably never been more important than it is today. Consumers are saturated with marketing when it comes to products and services of all types, and the financial services industry is no different.
Fintech start-ups... read more
30th November 2016
Asset management is becoming an increasingly competitive industry. With 83 per cent of industry workers experiencing rising levels of pressure in their job, it’s clear that business is on the up. Nowhere is this more prevalent than in the commercial property sector, where capital investment in November rose by 167 per cent from August’s... read more
23rd November 2016
Regulatory compliance dominated IT spending between 2009 and 2015 upon a backdrop of financial crisis, as well as the number of regulations passed during that time. However, firms have now realised that it is also crucial to spend effectively in areas that are critical to business and customer experience. Digitisation of the value chain (across all... read more
22nd November 2016
Judging by the latest figures from the City of London Police’s Insurance Fraud Enforcement Department (IFED), it seems that ghosts are for life rather than just Halloween – or at least ghost brokers are. Since the department was established in 2012, it has carried out 86 investigations into ghost brokers, with a total value in excess of... read more