Integration Technology

 Be more agile and competitive with near-real-time event-based integration

Temenos' Integration offering makes banks more agile by enabling them to integrate systems much faster and more cost-efficiently, and more competitive by enabling near-real-time, highly scalable, self-assisted and multi-channel banking 24/7.

Issues faced in integration

Our Integration offering addresses the lack of business agility and competitiveness faced by banks that still rely on traditional point-to-point integration. Your bank will benefit from our Integration offering if it:

  • Is slow in responding to evolving business needs due to the complexity of building coded interfaces between business systems
  • Struggles to offer a multi-channel customer experience in near-real-time due to the lags of end-of-day batch processing
  • Bears high costs from maintaining coded interfaces and from depending on vendor-specialized integration experts
  • Unable to exploit cloud-based applications in a secure and resilient manner to improve the efficiency of its value chain
  • Suffers from limited scalability and slower straight-through-processing (STP) when its business systems are heavily solicited by traditional interfaces
  • Is exposed to the potential reputational and regulatory risks related to glitches in batch-based integration processing

How the Integration offering helps

Our Integration offering makes your bank much more agile, competitive and profitable. Most importantly, it enables you to offer a superior customer experience, one that is much timelier as well as more easily in attuned to evolving customer needs, even when business is growing fast. Our Integration products and framework are for you if you are seeking enhanced:

  • Agility: the ability to integrate any business system up to 3x faster, without detailed vendor-specific coding work, enabling you to respond much faster to evolving business needs
  • Competitiveness: the ability to provide multi-channel banking services in near-real-time 24/7, enabling you to be competitive in the era of real-time digital business
  • Profitability: the ability to sustainably reduce the costs of performing and maintaining integration, and the ability to exploit cloud-based applications
  • Scalability: the ability to preserve the performance of your integrated business services and straight-through-processing as business volumes grow
  • Reliability: reduce the risk of batch-processing glitches and protect your bank from regulatory scrutiny and reputational damages
  • "Temenos' Integration Framework enabled us to go-live in 5 months when otherwise it would have taken three times longer. And, because we were able to launch so quickly without any issues, we have massively exceeded our business case."

Eric Muriuki Njagi, General Manager, New Business Ventures, M-Shwari mobile bank (10 million customers as of April 2015).

Banking Technology's "Most Innovative Use of Technology" 2014 award

Celent's "Model Bank of the Year" 2014 award


How it works

Our Integration offering consists of products and also proposes an optimal way (framework) in which to deploy them in the bank.

  • Design Studio for Integration Events provides an intuitive graphical environment that commodity specialists in the bank can use to easily configure what data should leave Temenos' Core Banking system and when, in the context of a business transaction that needs to be completed. It is the foundation for enabling event-based, near-real-time, asynchronous integration.
  • The Enterprise Service Bus (ESB) adapters enable commodity specialists to use the design-time environment of widely-used ESBs to perform routing and transformation work on messages coming from the Core Banking system. Supported ESBs include those of IBM, Oracle, Microsoft, TIBCO and Fiorano (others on demand).
  • The Integration Framework lets the bank exploit the above products in combination with standard third-party middleware and industry-standard messages and formats to benefit from event-based, near-real-time, asynchronous integration between its business systems. This framework is part of Temenos' approach to implementing enterprise architecture in the bank in order to reduce its cost-per-transaction.
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