Comarch Insurance Data Warehouse

Comarch Insurance Data Warehouse is a data warehouse dedicated to the insurance business. The solution provides structured and comprehensive information to support decision making at various levels of insurance management. The information stored in the warehouse is collected periodically from the production systems. The imported data is merged, unified and aggregated. The solution makes use of OLAP technologies that allow conducting comprehensive data analyses owing to rapid access to multilevel company views.

Comarch Insurance Data Warehouse supports:

• CRM analysis (customer segmentation, campaign effectiveness analysis)
• sales (analysis of distribution channels)
• actuary (reserves, the profitability of the product)
• underwriting (evaluation of risk, damages)
• policies management (premium analysis, operating costs analysis)
• handling damages (loss ratio, analysis of damage trends, analysis of future payments)
• management of investment funds (portfolio analysis, profitability)
• finance management (financial factors analysis)
• human resources management

Business and Operational Benefits:

• reduction of operating costs and improved performance of reporting and analysis
• rapid access to information
• support for sales increase and new market strategies
• improvement of customer service quality