Comarch Insurance Front End

Comarch Insurance Front End is a mashup solution for real-time cooperation and communication. Comarch Insurance Front-End allows full, real-time collaboration in communication and task implementation, leads processing, maintenance and marketing campaigns.

Comarch Insurance Front End system includes:

• schedule to manage contact with customers,
• 360° view of the customer with products and leads,
• support of the sales process from request of proposal by proposal itself to issue of the policy,
• access to policy operations, claims and damages,
• a preview of sales targets implementation and commission remunerations,
• access to current information on marketing campaigns, products, existing terms & conditions, directives and regulations.

Business and Operational Benefits

• Synergy effects
  Comarch Insurance Front-End provides high-quality systems which are well-prepared for the accomplishment of insurance company requirements. Systems assemble into one cohesive platform, offering additional benefits to synergy whilst multiplying the effects of the implementation.
• Modular Architecture
  This feature allows you to build evolutionary solutions "with blocks". Using the completed system kernel, you can expand the system, in a manner completely painless for users, by including further modules.
• Multichannel Communication
  The system enables the full potential of the available channels of communication with customers - through agents, branches, call center, SMS, Internet - WWW and WAP, fax and mail.
• Configurable
  This flexibility allows management to react quickly to business changes and modifications to the platform without the need to engage people in the technical structure of the system or business processes.
• Streamlining and Standardizing Interfaces of Information Systems
  An ergonomic and friendly environment improves the quality and efficiency of tasks performed by employees, which consequently leads to a reduction in training costs and eliminates time wasted on logging in and out of different systems or moving data from application to application.
• Cohesion of Mechanisms for Security and Administration
  Thanks to the use of a single solution, the central management of users and the establishment of a uniform security policy are possible.
• Improving the Efficiency of Resources located in the Selling Process
  Thanks to the operation of Comarch Insurance Front End tools, costs generated by the least profitable customers can be significantly reduced. It is done so by means of transfer to self-service channels, shortening the sales process and increasing customer profitability from the most profitable segments, with the opening of cross and up selling, as well as increased and more effective marketing campaigns.