Comarch Debt Management

Comarch Debt Management is a solution that supports the management of the vindication process model. The solution provides a full configuration of processes and most modifications can be made by the administrator without the need of Comarch’s support. It provides for the integration of all identified sources of receivables data in a single consistent repository and configuration of all the recovery processes taking place at the customer site. It allows the customer free modeling of recovery processes due to changes in the customer’s business model.

Key features:

• Import data - automatic scanning production systems in search of outstanding receivables and payments. The data that meet the search criteria (such as the amount due, the outstanding periods) are automatically transferred to the vindication system.
• Vindicatory processes - each vindicatory process is divided into stages. The phases are assigned to the specific organizational structure part and staff. As part of the transition between stages, you can order the registration of certain documents or comply with certain conditions. Selected operations are performed automatically, such as printing a document or charging certain costs.
• Stages actions - process definition describes the manual and automatic vindicatory actions.
• Case update - monitoring the status of vindicatory cases in the source systems supplies vindicators with up-to-date information and allows you to take appropriate action. The vindicator may affect ongoing cases, make updates, and automatically close or open new actions.
• Manual handling of cases - the possibility to register correspondence reimbursement, assign costs, register recoveries, handle security, change the schedule of payments, sell receivables, group and separate receivables, handle matters for further proceedings, make partial or full remission of the case.

Business and Operational Benefit

• Comprehensiveness
  Comarch Debt Management is a comprehensive solution that fully complements the specific needs of our customers. The system provides integration of all identified sources of receivables data in a single consistent repository and configuration of all the recovery processes taking place at the customer site.
• Flexibility
  Comarch Debt Management allows the customer free modeling of recovery processes. This applies to both current and new processes that may occur along with changes in the customer’s business model. The various parts of the vindication process, such as steps and document templates can easily be modified or created from scratch by trained users. The system is multi-currency and multi-lingual, and so can easily be implemented in companies abroad.
• Scalability
  The performance of Comarch Debt Management easily adapts to a growing customer business scale. The technical architecture of the system ensures correct and efficient functioning of the application, regardless of the increasing number of operations, concurrently working users and mass printing.
• Profitability
  The Comarch Debt Management solution improves the efficiency of recovering overdue debts and money misappropriated or held by intermediaries, reducing the costs of a single case at one  time.
• Sharing knowledge
  Our clients can benefit from the Comarch experience in terms of automation and computerization of vindicatory processes, learned during the implementation of Comarch Debt Management. Through the exchange of knowledge and experience, the recovery process at the analysis stage can be optimized to maximize the benefits for the customer.