Hastings Direct chooses Guidewire technology systems to optimise customer service

London and Foster City, CA - 23 March 2015

Guidewire InsuranceSuite to help broker optimise its refreshingly straightforward customer service 

Guidewire Software, Inc. (NYSE: GWRE), a provider of software products to the general insurance industry, today announced that Hastings Direct, a UK personal lines insurance broker, has selected Guidewire InsuranceSuite as its new platform for the management of underwriting, policy administration, claims, billing, rating and client data.

“Hastings Direct undertook a rigorous evaluation exercise before choosing Guidewire,” commented David Walker, director of risk and business services, Hastings Direct. “We are confident that InsuranceSuite is the right technology to support our customer and commercial objectives, in addition to growing our business sustainably and securely.”

“Guidewire is delighted to have been selected,” said Keith Stonell, managing director, Guidewire EMEA. “We look forward to working with Hastings Direct as a long-term partner as it transforms its operations while maintaining its special relationship with customers.”

Guidewire InsuranceSuite powers the mission-critical operations of general (Property/Casualty) insurers competing in today’s market. The suite was designed using a modular approach, enabling insurers to select individual applications -- Guidewire PolicyCenter®, Guidewire BillingCenter®, and Guidewire ClaimCenter® -- or a pre-integrated set, driven by their requirements and priorities. InsuranceSuite provides the flexibility insurers need to deliver insurance the way they want to, by rapidly delivering better products and service to their policyholders and agents, while improving underwriting discipline and lowering operational costs.

 

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