For the second year in a row, Deloitte Financial Advisory Services' Discovery practice (Deloitte Discovery) has earned kCura's Orange-level Relativity Best in Service certification for exceptional customer service for Relativity end users.
Deloitte Discovery's experienced team of over 58 Relativity certified professionals across seven global data centers helps clients effectively manage complex matters and large Relativity environments.
"It's an honor to be recognized with kCura's highest certification for our discovery offerings for the second consecutive year," said Jessica Anderson, director, Deloitte Transactions and Business Analytics LLP and leader of Deloitte's Electronic Discovery Solutions Center. "Deloitte is committed to investing in our people, processes and technologies to help guide our clients through the challenging discovery process."
Through a voluntary analysis, Relativity Best in Service partners demonstrate their expertise and experience hosting projects in kCura's Relativity. kCura evaluates these partners' individual data centers in three areas: technical infrastructure, customer service and product expertise. Additionally, Best in Service partners meet a set of requirements for duration as a hosting partner, size of Relativity installations and core Relativity certifications.
kCura has two designations for Best in Service data centers: Orange and Blue. While both designate data centers that provide a high-quality Relativity experience, Orange-level sites have taken additional steps to manage installations with above-average user counts -- all while maintaining the high standards of Best in Service.
"We've enjoyed working with Deloitte for many years, and we're excited to recognize them as an Orange-level Best in Service partner once again," said Andrew Sieja, president and CEO of kCura. "Their designation demonstrates a commitment to providing an outstanding Relativity experience."
Deloitte Discovery is one of the industry's largest global discovery services providers, with highly skilled professionals in more than 35 countries through the member firm network of Deloitte Touche Tohmatsu Limited, serving multinational corporations, law firms and government agencies in complex litigation and regulatory matters. Deloitte's multimillion dollar investment in discovery technology, analytics and global resources provides its clients with a variety of options to help control costs and mitigate risks throughout the discovery process.