Already live at the first client, Misys Personal Finance Portal delivers a secure, robust, and scaleable online banking solution for retail banking customers. In addition to the standard Internet banking features, such as balance checking, bill payment, fund transfers and online statements, the solution includes innovative features designed to help banks maximise the adoption of online banking among their personal banking customers.
Misys Personal Finance Portal includes a pre-packaged user-interface designed to be intuitive and customisable. Customers can access all their accounts and perform the most common tasks from a single service, giving them better control and visibility of their finances. Banks can also brand and customise the structure and format of the pages to match the different needs of their customer segments.
Customers are supported throughout the online banking experience with comprehensive and editable online help, FAQ pages, real-time validation of the data they enter and customers also have the option to send multiple types of transactions or secure messages to their bank.
Misys Personal Finance Portal offers a true enhancement over branch and telephone banking, enabling customers to self-service online for a wide range of tasks, such as stopping payments, checking payment status, checking transaction histories, managing lists of people and organisations they pay regularly, scheduling recurring payments such as direct debits and standing orders, setting-up SMS and email alerts, reporting lost cards or changing passwords.
Olivier Berthier, Solutions Director, Transaction Banking, Misys, states, âThe technology behind online banking presents banks with an unparalleled opportunity to tailor the banking experience to meet their customersâ needs. Misys Personal Finance Portal, the new member of our family of solutions powered by our universal portal platform, can be personalised to match such needs. Not only is the solution multi-lingual including double-byte character sets and supports a wide range of banking products, but it can also be used by the bank as a marketing channel to make specific non-transactional information, messages or news feeds available to each customer type.â
Misys Personal Finance Portal has been developed on Misysâ market-leading portal technology, which means it can be seamlessly integrated into the full range of Misys core-banking and portal applications, including Misys Trade Portal, Misys Cash Portal and Misys Mobile.