The one year contract includes upgrading the Bank's core banking system, integrating the branch automation system, trade finance, Islamic finance, internet banking, in addition to nical services related to human resources and treasury. The combined solutions will benefit the customer by providing greatly enhanced services from the Bank.
Commenting on the appointment, Mr. Abdulhakeem Alkhayyat, Managing Director and CEO, KFH-Bahrain said "We realize that our bank's requirements are unique and that our customer servicing facilities need to be multi-faceted. In a fast changing environment, it is essential to reach out to them and offer the best-in-class services."
"Our diverse needs to provide our customers with a superior service meant that we were looking for a one-stop-shop solution. An integrated yet flexible IT solution that would provide us operational excellence and at the same time streamline our processes. Our rigorous selection process in identifying the right IT solutions provider, included a long evaluation of business solutions presented by various vendors and we are very pleased to appoint ITS as our technology partners. An influencing factor of the appointment was that we identified their close alignment with our strategies and that they were the best equipped to help us fulfill our business objectives", he added.
The Managing Director and General Manager of ITS Group, Mr. Khaled Faraj Al Saeed commented after the signing ceremony "KFH-Bahrain's selection of ITS solutions represents a continuation of a long business relationship that goes back since the inception of KFH-Bahrain. It underlines the bank's confidence of the level of technical services we continue to provide. We are proud that ITS solutions and our technical services are a key part of the growth strategy of one of the leading Islamic banks operating in the region".
Al Saeed said that the solutions offered by ITS to Islamic banks and financial institutions tend to be an integral part of their strategic plans to gain a higher market share and provide better services to its customers. ITS systems allow for more than 4 million transactions per day " he added.