With the current credit crisis still lingering, IT spending among insurance providers has been impacted; however Aternity Inc., today reports some positive news that may signal the tide is turning. Aternity, the leader in frontline performance intelligence for Global 1000 enterprises, is pleased to announce there has been an adoption surge by Israeli and U.S. insurance carriers implementing end user experience management strategies.
In a separate release issued today, Menora Mivtachim Group, the leading pension insurance entity in Israel and the country’s third largest insurance company in life assurance, has chosen Aternity’s Frontline Performance Intelligence Platform to drive a strategic initiative focused on top-tier service delivery to its professional agents. With the announcement of the Menora Mivtachim Group customer win, and previous adoptions by Midgal (Generali) and Clal Insurance Enterprises Holdings, Ltd., Aternity has sealed 70 percent of the Israeli insurance market with three firms that manage more than $44 billion in assets for Israeli citizens.
In addition, Aternity is fast becoming the preferred end user experience management provider among leading U.S. insurance providers who are looking to the Aternity Frontline Performance Intelligence Platform to dramatically reduce business disruptions and significantly increase end user productivity. Currently, there are a number of major Fortune 100 insurance carriers in pilot projects with Aternity. These new initiatives represent a total monitoring footprint projected at well over a hundred thousand desktops.
“The surge we’re witnessing in the U.S. marketplace has patterned itself against the successes we’re achieving in Israel,” said Trevor Matz, President and CEO of Aternity. “Israel is well-known for its embrace of disruptive technologies and for being a high-tech hotbed. Along with securing 70 percent of the Israeli insurance market, we are working hand-in-hand with Fortune 100 insurance and financial services institutions worldwide to help them execute high-impact end user experience initiatives, focused on increasing their ease of doing business.”
While many industry analysts predicted an increase in IT spending among insurance carriers, the credit crisis has caused many to rethink their 2008 budgets. Despite this slowdown, research conducted by TowerGroup revealed that insurance carriers are still investing in critical initiatives such as performance and end user experience management and enterprise risk management (ERM) systems. TowerGroup also reported that carriers will likely spend more to increase the ease of doing business. Thus, software such as Aternity’s, which greatly reduces business disruptions and increases user productivity, falls into that category.
“By leveraging Aternity, the IT and line-of-business stakeholders can make right-time decisions that not only optimize application performance and IT infrastructure, but also maximize productivity,” continued Matz. “In order to accurately understand how end users experience the IT services they consume, these enterprises must not only measure application performance across the network, but they also need to monitor virtual desktop performance, application quality and usability, and the impact of these three components on user productivity. Aternity uniquely addresses all three areas, and this resonates strongly with major insurance carriers and other global enterprises.”
