âWe are committed to the local needs of our community and recognize the importance of a comprehensive imaging system,â said Roy Pederson, senior vice president, First Madison Valley Bank. âWith VSoftâs imaging solutions, we will reduce our hardware maintenance costs by eliminating the need for large sorter equipment. Implementing an image-based system will also increase revenue opportunities and improve our branch operations and customer service.â
First Madison Valley Bank has been running VSoftâs Image Archive and Image Statements solutions since 2000, and decided to upgrade its current system with VSoftâs Check 21, Branch Capture and Returns solutions. These additions will allow the bank to capitalize on Check 21 legislation and image exchange. Using image exchange capabilities, First Madison and their customers will benefit from same or next-day funds availability, elimination of courier fees, float time reduction and expedited returns notification.
âMoving from a paper to an image-based system will allow First Madison Bank to increase productivity and improve service by spending the time efficiencies gained on better serving the customers,â said Murthy Veeraghanta, president, VSoft Corporation. âFirst Madison Valleyâs branches and customers will now be able to take advantage of all the benefits inherent in a remote capture and image exchange environment.â
VSoftâs Branch Capture allows First Madisonâs branch locations to capture check images, balance all work, and send the images electronically to the central processing site. The Check 21 solution creates an image cash letter for exchange directly, through exchange organizations, or print substitute checks if an endpoint cannot receive electronic cash letters.