MFS realizes significant ROI with ContentWelder; upgrades to latest version to further increase scalability and throughput while enabling new client reporting applications
DeskNet Inc., a leading provider of enterprise customer communications software for the financial services industry, today announced that MFS, a premier global money management firm, is implementing the latest version of DeskNet's ContentWelder software. MFS underwent an extensive review of the industry's leading document composition and client reporting software vendors when the company first selected ContentWelder in 2005. Through its implementation of ContentWelder, MFS has seen dramatic gains in the timeliness and quality of client reports. Additionally, the software easily met the requirements for producing a full range of financial documents and communications.
With the upgrade to the latest version of ContentWelder, MFS expects to significantly reduce development time through the extensive client reporting automations that are now standard in the expanded ContentWelder platform. This will help MFS support a broader set of programs with ContentWelder, including a print on demand initiative that will enable its marketing team to create personalized, dynamic investment reviews for customers and prospects with the most current information, on demand. The long-term goal of MFS' Electronic Marketing and Communications team is for ContentWelder to become the centralized source for automated marketing materials and client reports.
"In a short period of time, MFS has seen an impressive ROI from ContentWelder," said Ernie Savoie, Vice President of GIT - EMC Data Automation, MFS. "Prior to the ContentWelder solution, our production team spent up to two weeks a month on complex fund and benchmark reports; ContentWelder literally cut it down to a matter of minutes. ContentWelder allows us to produce high-quality client reports and other investment documents in a fraction of the time."
Savoie noted that with the upgrade to the new version of ContentWelder, MFS will have more flexibility in its choice of backend databases, as well as increased throughput and scalability. Supporting the organization's standards, MFS will continue to leverage the world-class page layout and design capabilities of QuarkXPress®.
"DeskNet continues to enhance ContentWelder with rich new functionality that allows our customers to roll out a broad set of high-fidelity investment management reports faster than ever before," said Benjamin McCormack, ContentWelder Product Manager, DeskNet Inc. "We constantly look to our clients for feedback and direction. Our relationship with innovators such as MFS is helping to drive the evolution of ContentWelder even further as the premier platform for enterprise customer communications and client reporting."