ACI Worldwide, a leading international provider of software for electronic payment systems, has been recognized by Greenwich Associates for the quality of its ACI Enterprise Banker solution. In Greenwich Associates’ Online Services Benchmarking study, which compares the features and functionality of leading online banking platforms, ACI’s Enterprise Banker receives high marks on platform navigability, ease of setting up new users and its strength in several product categories, notably ACH. The study is based on in-depth evaluations of Web-based platforms performed by Greenwich consultants.
Speaking at the ACI Enterprise Banker Client Conference, Marc Harrison, a consultant with Greenwich and program manager for the benchmarking study, shared the results with attendees from over 30 financial institutions. “In addition to the benchmarking data, our core Greenwich research in the commercial segment indicates that, similar to banks in the U.S. that lead the market in terms of overall penetration, banks using the ACI platform have been very successful in moving a significant proportion of their lead customers online,” said Harrison.
“The results of the Greenwich studies demonstrate the Enterprise Banker value proposition,” said Ralph Dangelmaier, president of the Americas channel at ACI. “The benchmarking data suggests that ACI provides financial institutions with comparable functionality to costly bank platforms developed internally. We are extremely pleased with the results of the Greenwich study. Coupled with our recent Best-in-Class awards from Aite, the Greenwich study confirms that Enterprise Banker has a proven track record of service excellence and value.”
The ACI Enterprise Banker solution recently received Best-in-Class awards for Most Large and Mid-Size Bank Deployments, Greatest Depth of Functionality, Best New Release of a Solution, and Most Innovative New Product Feature. The four awards were presented by Aite Group in its recent report on cash management systems.