OTTO UK has chosen an advanced credit analytics solution from SAS to increase its client brand satisfaction (Freemans, Grattan, Kaleidoscope, Oli, Montage and Witt), whilst continuing to maintain its low bad-debt rate. The solution will enable its analysts to carry out multiple concurrent requests at any one time, delivering instant data access and increased speed of response. Fixed costs will decrease, as the parallel activity and speed of turn-around means less material to print out, resulting in wastage and disposal rates decreasing. SAS has also developed a bespoke training course on the new solution that will be rolled-out throughout OTTO UK later this year.
The company has historically used SAS’ risk solutions for its credit management. The new solution will continue to do this within the modern environment, underpinning the data processing, analytics and reporting for functions such as OTTO UK’s credit and customer scoring, customer purchase authorisation, arrears management and fraud detection and management.
Andy Bolton, Head of Risk Management, OTTO UK said of SAS’ selection: “This move has been a significant change affecting all areas of Risk Management’s service to the business. We needed to be sure we could work with a company that we are not only familiar with, but also trust. SAS was the obvious choice; we have been using it for years and we know SAS can deliver both in terms of software and service. SAS has the whole package and I am confident that it can take OTTO UK from where it is now, to where it wants to be.”
John Dalton, Managing Director SAS UK and Ireland goes on to say:
“SAS is extremely proud to play such a pivotal part in the evolution of OTTO UK’s working practices. This is a testament to the strength of our software, as well as our existing relationship with OTTO UK and the trust that it holds in SAS.”