Digital Movers announced today that it has successfully completed the migration of the Richardson Brands Company (www.richardsonbrands.com) to its Host*EDI Electronic Data Interchange Outsourcing Service. Richardson Brands is a specialty manufacturer of candy and gum selling to both retail and corporate customers.
Host*EDI is a complete EDI outsourcing program including mapping and translation of EDI business documents and the secure exchange of inter-company business documents with trading partners. Digital Movers is providing Richardson Brands with all of the services of a complete EDI department including daily processing, tracking and archiving of electronic transactions with their customers.
The early results show that we have successfully improved our customer satisfaction while reducing the amount of EDI- related costs when compared to our previous in-house EDI program.
"Digital Movers provides a complete suite of hosted EDI services that are seamlessly integrated with our ERP and accounting software applications allowing us to quickly and effectively respond to our customer's electronic commerce requests," said Don Butte, President and CEO of Richardson Brands. "The early results show that we have successfully improved our customer satisfaction while reducing the amount of EDI- related costs when compared to our previous in-house EDI program."
"We are very pleased to assist Richardson Brands with optimizing electronic communication with its customers," said Ken Konikowski, president, Digital Movers. "Richardson Brands, like many other companies, has discovered that there are significant benefits to outsourcing EDI so that they can concentrate more closely on core competencies of manufacturing and distributing high quality candy."