Gissing Software, solution specialists in the routing and transformation of real-time market and trade data, and ITRS, specialists in real-time systems and application management, today announced that four customers are in live production with their joint solution. Bank of America and Mitsubishi UFJ Securities International are among the customers using ITRS’s flagship Geneos product suite alongside Gissing Software’s leading multi-vendor contribution system. A real-time interface to the ITRS Geneos product suite within Gissing ConteX MCS allows users to proactively manage and resolve any potential issues that arise, ensuring no disruption to their mission-critical real-time data contributions.
Since the integration between Gissing ConteX MCS and ITRS Geneos was first announced 12 months ago, the companies have added a number of additional features in response to customer demand. The inclusion of a new heartbeat field for Gissing ConteX MCS on the ITRS console enables users to ensure that the contributions system and all monitored handlers are live and working at all times. In addition, a new status template allows clients to output and monitor hourly statistics from Gissing ConteX MCS, giving them a clear indication of the level of load that the system is under throughout the day.
Commenting on the benefits of the integrated solution, Jason Ross, Director, Rates Trading Group, Mitsubishi UFJ Securities International said: “Mitsubishi UFJ Securities International is already using ITRS Geneos to monitor other systems within the company, so implementing the capability to monitor the Gissing ConteX system made absolute sense. This facility, currently deployed in our London office, enables us to monitor and actively manage several of our mission-critical systems, including Gissing ConteX and five data output handlers, all from a central console.”
“We have built a strong partnership with the ITRS team since we began working together last year. The positive feedback and level of interest we’ve received from our clients, with four customers already live and more evaluating the joint Gissing and ITRS solution, reflects this. We look forward to continued collaboration to deliver benefits to our joint customers,” said Mike Hill, Marketing Director, Gissing spokesperson.