"I am pleased to report that the BB&T conversion was a success," said Gary Norcross, president and chief operations officer of FIS' Transaction Processing Services division. "The positive outcome is a reflection of the efforts of both the BB&T and FIS teams. I am proud that BB&T has entrusted FIS with all its credit card transaction processing, and I am confident that our efficiencies and expertise will positively impact BB&T's bottom line."
The 10-month conversion project involved extensive planning and cooperation between BB&T and FIS, and included the introduction of expanded product functionality and greater operating efficiencies.
"We've been through a number of major conversions in the more than 100 years that BB&T has been in business," said Bud Tremblay, president and chief executive officer of BB&T Bankcard Corporation and manager of BB&T's Bankcard and Merchant Services. "In comparison, I would say this conversion with FIS went extremely well. We are very pleased and look forward to realizing the full benefits of the improved processes and increased functionality that FIS brings."
Large-volume credit card processing is just one facet of FIS' comprehensive and scalable suite of solutions for financial institutions, including core processing, item processing, online banking and payment solutions. In fact, BB&T utilizes several FIS solutions, including the FIS Default Services and the FIS Mortgage Servicing Package.