The survey's results are based on the responses received through a solicitation of 300 heads of technology at banks worldwide, and from the clients of fifty financial software vendors. Using a detailed weighting of the answers to derive the final rankings, respondents were able to rate up to three software products, including those from multiple vendors, in applicable categories. Each software offering was rated on service, usability, return on investment, application programming interface, and overall impressions. The scores from these scales formed the basis for the overall score.
"Having those 'in the know'--market participants and our users--place us third in the overall cross-category listing and either first or towards the top of six sub-categories is an honor," said Coleman Fung, OpenLink's founder and CEO. "Their recognition is a testament to the dedication of our software engineers and business experts globally. It is an acknowledgment, among a list of strong vendors, that proves our commitment to producing value-added software and exceeding client expectations is more than marketing copy. They are our differentiation points."
This was the first year that Euromoney conducted this survey, and the results were released in their August, 2004 issue.