Slashes Wireless Application TCO with Zero-IT-Touch™ Administration and Expands Support for Distributed Enterprises
MAIDENHEAD — 2pm, December 6, 2004 —Good Technology, the leader in industry standards-based wireless messaging and corporate data access, today introduced GoodLink™ 4.0 featuring Zero-IT-Touch™ management of GoodLink and all other smartphone applications; Global Connect™ technology providing support for GoodLink on any CDMA or GPRS carrier in any country around the globe; more productivity-enhancing Outlook-like features; and support for a broader range of Pocket PC and PalmOS standards-based handheld devices. GoodLink 4.0 builds on Good’s zero-desktop footprint lead in wireless messaging by dramatically lowering management costs for IT, increasing wireless security and enhancing the end-user experience.
Zero-IT-Touch Management of Smartphone Applications
Organisations can now deploy and upgrade GoodLink and the more than 35,000 wireless security, productivity and vertical business applications available for Palm and Windows Mobile smartphones entirely over-the-air, with no need for IT to physically touch mobile devices—even the first time they are deployed—thanks to GoodLink’s Secure Over-The-Air (Secure OTA™) technology. Ideal for the growing number of distributed enterprises with wireless users in remote locations, Secure OTA lowers the TCO and complexity of managing wireless applications and makes more efficient use of scarce IT resources.
"We have found GoodLink to be a real boon to our mobile employees," said Robert Andrew, Operations and IT Director at Whitehead Mann, the UK’s market leader in executive recruitment and coaching. "We are looking to roll-out GoodLink to all personnel that have a mobile requirement. The Secure OTA provisioning and updates in GoodLink 4.0 mean that set up and maintenance of GoodLink and of devices is much easier for the IT department and the user. Similarly, the process for provisioning, upgrading, and delivering software to mobile devices is simple for IT and seamless to our users."
Simplifying wireless application management even further, GoodLink 4.0 provides interfaces for IT to set-up and customise self-service web-based request forms, enabling fully automated user activations. Customers can take advantage of Zero-IT-Touch management on a broad range of industry standards-based PalmOS and Windows Mobile devices, including the Treo 600 by palmOne, the xda II and the SPV M1000 Pocket PCs.
Enhanced Wireless Security
Helping enterprises better address the security challenges associated with managing wireless devices in the enterprise, Good now enables Secure OTA distribution and management of corporate security policy updates; Secure OTA erase and restore for lost or stolen devices; and Secure OTA distribution of all of the leading anti-virus, firewall and device security software applications for Palm and Pocket PC smartphones. Now enterprises can enhance security by ensuring that employees are running the latest mobile security applications such as Symantec AntiVirus for Handhelds. These new features build on GoodLink’s robust security capabilities, including AES and handheld encryption, password policy management, role-based administration, and FIPS 140-2 certification.
Worldwide Reach
GoodLink 4.0’s Global Connect technology facilitates wireless connectivity for global customers in all regions. Enterprises can now offer worldwide wireless reach, providing native connectivity through any CDMA or GPRS carrier in any country around the world for true international support.
More Intuitive, Outlook-like User Interface
GoodLink 4.0 also provides end-user enhancements that increase power and flexibility for the mobile enterprise, including a 300 percent boost in over-the-air sync speed and up to a 25 percent increase in battery life. True multitasking and a significant number of familiar Outlook features including Preview Pane, Calendar Week View, Flag For Follow-up and Out of Office Assistant enhance productivity for power email users.
"GoodLink 4.0 empowers enterprises to do more with less," said Sue Forbes, vice president, Marketing, Good Technology. "Without ever leaving end users’ fingertips, IT can ensure that handheld devices on any carrier anywhere in the world are fully up-to-date with the latest security policies and productivity enhancing wireless applications."