"We have an incredible amount of product and industry knowledge and technical expertise in electronic payments and cash management here at Fundtech," said Reuven Ben Menachem, chairman and chief executive officer, Fundtech. "Our new professional services offerings allow us to find new ways to bring this knowledge to our customers and help them compete in a market where refining business operations and increasing efficiencies means greater profitability."
Fundtech's new services will expand the company's professional service set,
which includes product implementation, system and operation administration,
as well as product enhancement services.
Fundtech's training services lead the industry in scope and delivery. The sessions enhance individual and team performance, and therefore increase results for the customer. The training sessions are available in convenient locations and many are also available over the Internet. Fundtech now offers an array of classes including Fundtech application training, cash management sales training, fundamentals of cash management, and payments technical training.
Fundtech's new operational risk analysis service will help financial institutions to refine and improve business operations such as payment system risk. This service is offered for both the payment processing and cash management areas of the bank. The analysis includes a review of the customer's operations area, documentation, and an evaluation review and recommendation. The Fundtech Professional Services Operational Risk Analysis team is made up of subject matter experts, senior technology specialists and former bankers. In addition to operational risk analysis, Fundtech's customers can leverage the technology optimization analysis service designed to help them evaluate what technology solutions may be needed to support the company's business goals.
Fundtech's Professional Services Group will now also offer contingency and recovery planning services. The PSG team will evaluate a company's contingency and recovery needs and map out a plan that will enable the customer to efficiently resume mission-critical operations.
