NewVoiceMedia

Our clients range from small businesses with only a few people taking calls through to large corporations and multi-site contact centres with hundreds of agents.

Company Announcements

NewVoiceMedia wins Frost & Sullivan Excellence Award
NewVoiceMedia wins Frost & Sullivan Excellence Award

8th December 2017

NewVoiceMedia, a leading global provider of cloud contact centre and inside sales technology that enables businesses to have more successful conversations, has won a Frost & Sullivan Excellence Award in the Cloud Contact Centre Services Growth Excellence Leadership category. Founded in 2006, The Frost & Sullivan Excellence Awards is now...
Esker moves to the cloud to transform customer service experience
Esker moves to the cloud to transform customer service experience

7th December 2017

NewVoiceMedia, a leading global provider of cloud contact centre and inside sales technology that enables businesses to have more successful conversations, today announced that Esker has transformed its customer service experience and improved operational efficiencies with its ContactWorld for Service platform. Esker is a global leader in...
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NewVoiceMedia strengthens leadership team with appointment of SVP Customer Success

27th November 2017

NewVoiceMedia, a leading global provider of cloud contact centre and inside sales technology that enables businesses to have more successful conversations, has appointed Chris Haggis as senior vice president of customer success to strengthen its customer service delivery and support functions. Based in the UK, Chris will have global...
NewVoiceMedia named finalist in SalesTech Awards
NewVoiceMedia named finalist in SalesTech Awards

22nd November 2017

NewVoiceMedia, a leading global provider of cloud contact centre and inside sales technology that enables businesses to have more successful conversations, has been named a finalist in the 2017 SalesTech Awards. The SalesTech Awards honour companies and individuals that demonstrate excellence, innovation and leadership in the sales technology...
NewVoiceMedia named Most Innovative Tech Firm in Tech of the Year Awards
NewVoiceMedia named Most Innovative Tech Firm in Tech of the Year Awards

20th November 2017

NewVoiceMedia, a leading global provider of cloud contact centre and inside sales technology that enables businesses to have more successful conversations, has won a 2017 Tech of the Year Award, for Most Innovative Tech Firm. Launched by monthly publication Corporate Vision this year, The Awards identify and showcase the most talented and...
NewVoiceMedia wins 2017 Tech Culture Award for second consecutive year
NewVoiceMedia wins 2017 Tech Culture Award for second consecutive year

1st November 2017

NewVoiceMedia, a leading global provider of cloud contact centre and inside sales technology that enables businesses to have more successful conversations, has won a Tech Culture Award for the second consecutive year. Established by global, integrated media company TMCnet in 2016, the award seeks to recognise the best work cultures within the...
Spotzer to transform service experience for global customer base with NewVoiceMedia
Spotzer to transform service experience for global customer base with NewVoiceMedia

31st October 2017

NewVoiceMedia, a leading provider of cloud contact centre and inside sales technology that enables businesses to have more successful conversations, is helping Spotzer enhance its contact centre operations and global customer service experience with its ContactWorld platform. Spotzer is a white-label provider of bespoke digital marketing...
NewVoiceMedia positioned as a Leader in Gartner Magic Quadrant for Contact Centre as a Service, Western Europe
NewVoiceMedia positioned as a Leader in Gartner Magic Quadrant for Contact Centre as a Service, Western Europe

30th October 2017

NewVoiceMedia, a leading global provider of cloud contact centre and inside sales technology that enables businesses to have more successful conversations, has been positioned by Gartner, Inc. in the Leaders quadrant of the Magic Quadrant for Contact Centre as a Service, Western Europe. Gartner’s Magic Quadrants objectively depict the...
NewVoiceMedia wins AI Global Excellence Award for inside sales technology
NewVoiceMedia wins AI Global Excellence Award for inside sales technology

19th October 2017

NewVoiceMedia, a leading global provider of cloud contact centre and inside sales technology that enables businesses to have more successful conversations, has won a 2017 AI Global Excellence Award in the Best Sales Software category. The awards programme was launched by Acquisition International to recognise and reward the firms and individuals...
NewVoiceMedia wins 2017 CUSTOMER Contact Center Technology Award
NewVoiceMedia wins 2017 CUSTOMER Contact Center Technology Award

17th October 2017

NewVoiceMedia, a leading global provider of cloud contact centre and inside sales technology that enables businesses to have more successful conversations, today announced that its ContactWorld solution has been named a 2017 CUSTOMER Contact Center Technology Award winner. The award, presented for the 12th year by global, integrated media...