NewVoiceMedia

Company Announcements

NewVoiceMedia named Leader in Ventana Research’s 2018 Contact Center in the Cloud Value Index
NewVoiceMedia named Leader in Ventana Research’s 2018 Contact Center in the Cloud Value Index

21st June 2018

NewVoiceMedia, a global provider of cloud contact centre and inside sales technology, has been named a Leader by Ventana Research in its 2018 Value Index for Contact Center in the Cloud. NVM achieved top positions for Reliability and Validation, for its efficient operations, global capabilities and customer satisfaction. Ventana Research’s...
Click Travel voyages to the cloud to transform customer service experience
Click Travel voyages to the cloud to transform customer service experience

14th June 2018

NewVoiceMedia, a leading global provider of cloud contact centre and inside sales technology that enables businesses to create exceptional, emotive customer experiences to serve better and sell more, has helped Click Travel transform its customer service experience while improving employee engagement. Click Travel is a UK-based company with a...
NewVoiceMedia wins 2018 Cloud Computing Product of the Year Award
NewVoiceMedia wins 2018 Cloud Computing Product of the Year Award

12th June 2018

NewVoiceMedia, a leading global provider of cloud contact centre and inside sales solutions, today announced that the NVM Platform has won a 2018 Product of the Year Award, presented by Cloud Computing Magazine and global, integrated media company TMC. The award honours vendors with the most innovative, useful and beneficial cloud products and...
NewVoiceMedia named in FT 1000 list of Europe’s fastest-growing companies
NewVoiceMedia named in FT 1000 list of Europe’s fastest-growing companies

1st May 2018

NewVoiceMedia, a leading global provider of cloud contact centre and inside sales technology, has been recognised as one of Europe’s fastest growing companies in the FT 1000, a ranking published by the Financial Times and Statista. The list charts the 1,000 companies across 31 countries in Europe that have recorded the highest annual...
NewVoiceMedia celebrates double win at Southern Tech 100 Awards
NewVoiceMedia celebrates double win at Southern Tech 100 Awards

20th March 2018

NewVoiceMedia, a leading global provider of cloud contact centre and inside sales technology, has been named Innovative Tech Company of the Year and Software Developer of the Year at the Southern Tech 100 Awards. The Business Magazine’s annual Southern Tech 100 Awards recognise the region’s outstanding technology businesses. The...
NewVoiceMedia unveils fully-integrated omni-channel solution as part of Spring ’18 release, to deliver exceptional customer experiences
NewVoiceMedia unveils fully-integrated omni-channel solution as part of Spring ’18 release, to deliver exceptional customer experiences

14th March 2018

NewVoiceMedia, a leading global provider of cloud contact centre and inside sales technology, announced its Spring ’18 release today, unveiling key capabilities that will enable businesses to drive digital transformation and create unified, consistent and integrated experiences irrespective of the channel chosen by the customer. Making...
Delivery Hero selects NewVoiceMedia as contact centre partner to transform global customer experience
Delivery Hero selects NewVoiceMedia as contact centre partner to transform global customer experience

13th March 2018

NewVoiceMedia, a leading provider of cloud contact centre and inside sales technology, today announced that Berlin-based food-delivery service, Delivery Hero AG, has selected its platform to transform its global customer experience. Delivery Hero is a publicly listed company operating in more than 40 countries internationally with 150,000+...
NewVoiceMedia wins 2018 Stevie® Award for sales and customer service
NewVoiceMedia wins 2018 Stevie® Award for sales and customer service

6th March 2018

NewVoiceMedia, a leading global provider of cloud contact centre and inside sales technology that enables businesses to create exceptional, emotive customer experiences to serve better and sell more, has won a 2018 Stevie Award for Sales and Customer Service. The company claimed the Silver ‘Contact Centre Solution – New’ award, in...
NewVoiceMedia wins 2018 CUSTOMER Magazine Product of the Year Award
NewVoiceMedia wins 2018 CUSTOMER Magazine Product of the Year Award

28th February 2018

NewVoiceMedia, a leading global provider of cloud contact centre and inside sales technology that enables businesses to create exceptional, emotive customer experiences to serve better and sell more, today announced that the NVM Platform has been named a 2018 CUSTOMER Magazine Product of the Year. The award, presented for the 20th year by...
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NewVoiceMedia strengthens leadership team with appointment of Olivier Gachot as Executive Vice President of North America Sales

18th January 2018

NewVoiceMedia, a leading global provider of cloud contact centre and inside sales technology that enables businesses to create exceptional, emotive customer experiences to serve better and sell more, has appointed Olivier Gachot as Executive Vice President of North America Sales. Based in San Francisco, Gachot will lead NewVoiceMedia’s...