As companies - alongside customers and governments - do more business online than ever before, they not only enjoy the benefits of the digital world, but they also are exposed to its threats. Aside from high-profile breaches covered in the media – from Targets to Sony – organisations are actually under constant attack. As an example,... read more
The payments industry is changing. The way customers shop, increasing technological innovation, fierce competition from new 'non-bank' entrants, new regulation and burgeoning investor interest from venture capitalists and other financiers are just some of the factors changing the sector. And at a pace perhaps never seen before.
This,... read more
Pensions are dead simple; they are a 60 year deal where money goes in for 40 years and gets taken out for another 20 – Decumulation refers to that joyous part of the pension journey where you switch from putting money in to taking it out.
In the good old days when patterns of employment were more straightforward and employers more... read more
The sinister-sounding ‘shadow banking’ sector may conjure notions of secret accounts and underhand transactions, but it’s in fact a legitimate industry now worth a staggering $75 trillion.
But this somewhat opaque market is moving into the spotlight amidst calls for greater regulation – and warnings that it may pose a... read more
Taking Lessons from Retail Banking to Enable Commercial Clients to Bank Wherever, Whenever
The Digital Banking Revolution
Over the past decade, the banking industry has witnessed a revolution. Ten years ago, the idea that consumers could manage their bank accounts, send money to a friend or pay their bills with the tip of their finger was... read more
As a former FinTech senior executive turned operations-outsourcing leader, I am in the slightly rare position of being able to challenge management thinking in my former business with insights from my new one. I am fortunate in that my position in a more collaborative business world - that of start-up tech on Silicon Beach - brings me in touch with... read more
Many, many, many moons ago I started my career in the City in the back-office of a US investment bank. Part of my daily duties back then was to ensure that the client confirms, that were dispatched by post to clients, matched the dealing tickets from the previous day. Each day I would start with a pile of 100 dealing tickets and a pile of 300 trade... read more
‘Cloud computing’, a phrase first used by Google's Chairman Eric Schmidt in 2006 to define the provision of remote access to technology-based capabilities over a network, is now a commonplace IT term. It is estimated that nearly 40% of the information in the digital universe will be in the cloud in some capacity by 2020, while... read more
What steps should you take to ensure that you can successfully integrate a new treasury management system (TMS) into your treasury department without wasting time and money?
Implementing a TMS is a big project for corporates. The process does not just affect the treasury department, but also IT and any business unit with connection to treasury.... read more
Customer experience and loyalty are front of mind for most banks, especially in an age of easier switching. So what do banks do when they want to find new and innovative ways to make a customer journey more interesting, personal and secure? They turn to technology.
Some of the particularly fascinating technology that’s making... read more